Reference Authoring

“Reference Authoring” School of Information’s iForum, University of Texas, Austin, TX
Wednesday, February 8th, 2006

Abstract: Digital reference is not just reference interviews online. The main difference is the production of a “reference artifact.” In face-to-face reference, work must be done to retain the transaction (it must be recorded, or written down…action must occur), whereas in digital reference the opposite is true (the e-mail must be deleted, the database purged). This may seem like a small difference at first, but it is critical. With recorded transactions knowledge bases can be created, pathfinders authored, training can occur with real data, etc. This use of digital reference output is called reference authoring. This presentation will explore reference authoring, the use of induction and complexity research to manage knowledge created through reference authoring and the increasing intersection between reference and information retrieval.
Slides: https://davidlankes.org/rdlankes/Presentations/2006/RefA.pdf

“Reference Authoring” School of Information’s iForum, University of Texas, Austin, TX

Slides now available:

Digital reference is not just reference interviews online. The main difference is the production of a â??reference artifact.â?? In face-to-face reference, work must be done to retain the transaction (it must be recorded, or written down…action must occur), whereas in digital reference the opposite is true (the e-mail must be deleted, the database purged). This may seem like a small difference at first, but it is critical. With recorded transactions knowledge bases can be created, pathfinders authored, training can occur with real data, etc. This use of digital reference output is called reference authoring. This presentation will explore reference authoring, the use of induction and complexity research to manage knowledge created through reference authoring and the increasing intersection between reference and information retrieval.

Opening Session at the Virtual Reference Desk Conference

Opening Session at the Virtual Reference Desk Conference, San Francisco, CA. Presentation on current issues and themes in digital reference and overview of the Virtual Reference Desk accomplishments.

Abstract: Presentation on current issues and themes in digital reference and overview of the Virtual Reference Desk accomplishments.
Slides: https://davidlankes.org/rdlankes/Presentations/2005/VRDOpen.pdf

Building DREW

“Building DREW,” Reference Research Roundtable, ALA Annual Conference, Chicago, IL. Presentation on the Digital Reference Electronic Warehouse.

Abstract: The goals of the DREW project are to: create a schema useful in archiving components of a reference transaction in a standardized manner; work with services to turn their archives into the DREW format; collect, clean, and remove personally identifiable information; create an exploration space for library scientists to create new models, measures, reports, and generalizations about the reference process; and create the infrastructure to allow services to directly benefit from the models the researchers create. Both librarians and researchers will learn how they can participate in the collaborative DREW project.
Slides: https://davidlankes.org/rdlankes/Presentations/2005/LankesRoundtable.pdf