Opening Session at the Virtual Reference Desk Conference

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Opening Session at the Virtual Reference Desk Conference, San Francisco, CA. Presentation on current issues and themes in digital reference and overview of the Virtual Reference Desk accomplishments.

Abstract: Presentation on current issues and themes in digital reference and overview of the Virtual Reference Desk accomplishments.
Slides: https://secureservercdn.net/184.168.47.225/61c.5b7.myftpupload.com/rdlankes/Presentations/2005/VRDOpen.pdf

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