Opening Session at the Virtual Reference Desk Conference

Opening Session at the Virtual Reference Desk Conference, San Francisco, CA. Presentation on current issues and themes in digital reference and overview of the Virtual Reference Desk accomplishments.

Abstract: Presentation on current issues and themes in digital reference and overview of the Virtual Reference Desk accomplishments.
Slides: https://secureservercdn.net/50.62.174.113/61c.5b7.myftpupload.com/rdlankes/Presentations/2005/VRDOpen.pdf