Expect More:Demanding Better Libraries For Today’s Complex World. Lankes, R. David (2012). Jamesville, NY: Riland Publishing.

Reference Renaissance: Current and Future Trends. Radford, M., and Lankes, R. David (Eds.). (2010). New York: Neal-Schuman Publishers.

Creating a Reference Future. Lankes, R. David, Abels, E., White, L., and Haque, S.. (Eds.). (2005). New York: Neal-Schuman Publishers.

The Virtual Reference Experience: Integrating Theory into Practice. Lankes, R. David, Janes, Joseph, Smith, Linda C., and Finneran, Christina M. (Eds.). (2004). New York: Neal-Schuman Publishers.

The Digital Reference Research Agenda. Lankes, R. David, Goodrum, A., and Nicholson, S. (Eds.). (2003). Publications In Librarianship, Association of College and Research Libraries; Chicago, IL.

Statistics, Measures and Quality Standards for Assessing Digital Reference Library Services: Guidelines and Procedures. McClure, C., Lankes, R. David, Gross, M., and Choltco-Devlin, B. (2002). ERIC Clearinghouse on Information and Technology; Syracuse, NY. https://davidlankes.org/rdlankes/Publications/Books/Quality.pdf

Implementing Digital Reference Services: Setting Standards and Making it Real. Lankes, R. David, McClure, C., Gross, M., and Pomerantz, J. (Eds.). (2002). New York: Neal-Schuman Publishers. Also published by Facet Publishing, the publisher of the UK Library Association

Digital Reference Services in the New Millennium. Lankes, R. David, Collins, J. and Kasowitz, A. S. (Eds.). (2000). New York: Neal-Schuman. Also published by Facet Publishing, the publisher of the UK Library Association

Building and Maintaining Internet Information Services. Lankes, R. David (1998). Dissertation, Syracuse University. https://davidlankes.org/rdlankes/Publications/Books/Dissertation.pdf

AskA Starter Kit: How to Build and Maintain Digital Reference Services. Lankes , R. David and Kasowitz , Abby S. (1998). Scarecrow Press, Lanham, MD. https://davidlankes.org/rdlankes/Publications/Books/AskA.pdf

Building and Maintaining Internet Information Services: K-12 Digital Reference Services. Lankes, R. David (1998). ERIC Clearinghouse on Information and Technology; Syracuse, NY.

The Bread and Butter of the Internet: A Primer and presentation packet for educators. Lankes, R. David (1996). ERIC Clearinghouse on Information and Technology; Syracuse, NY.