Category Archives: 2003

Digital Reference Research: Fusing Research and Practice

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“Digital Reference Research: Fusing Research and Practice” Session at the Virtual Reference Desk Conference, San Antonio, TX. Slides: https://secureservercdn.net/184.168.47.225/61c.5b7.myftpupload.com/rdlankes/Presentations/2003/research.pdf

Personnel Management and Training for Digital Reference Services

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“Personnel Management and Training for Digital Reference Services” Pre-Conference Session at the Virtual Reference Desk Conference, San Antonio, TX. Slides: https://secureservercdn.net/184.168.47.225/61c.5b7.myftpupload.com/rdlankes/Presentations/2003/VRDTraining.pdf

The Future of Reference

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“The Future of Reference” Columbia University Libraries, New York, NY. Slides: https://secureservercdn.net/184.168.47.225/61c.5b7.myftpupload.com/rdlankes/Presentations/2003/ColumbiaStaff.pdf

Can Librarians Afford the Cutting Edge?

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“Can Librarians Afford the Cutting Edge?” Polaris Users Group, Syracuse, NY. Slides: https://secureservercdn.net/184.168.47.225/61c.5b7.myftpupload.com/rdlankes/Presentations/2003/GISKeynote.pdf