Category Archives: Presentation

Virtual Think

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“Virtual Think” Bibliocentre Libraries Meeting, Toronto, CA Slides: https://davidlankes.org/rdlankes/Presentations/2002/VirtualThink.pdf

Setting the Standards for Virtual Reference

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“Setting the Standards for Virtual Reference” National Library of Canada Forum on Digital Reference, Ottawa, Canada. Slides: https://davidlankes.org/rdlankes/Presentations/2002/NLC.pdf

Introductory Thoughts: Charting the Course

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“Introductory Thoughts: Charting the Course” RUSA/MARS Pre-Conference Keynote at the ALA Annual Conference, Atlanta, GA. Slides: https://davidlankes.org/rdlankes/Presentations/2002/IntroChart.pdf

Digital Reference Services

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“Digital Reference Services” Pennsylvania Library District Library Centers Meeting, Hershey, PA. Slides: /rdlankes/Presentations/2002/digRefSer.pdf