Participatory Networks: The Library as Conversation

Participatory Networks: The Library as Conversation. Lankes, R. David, Silverstein, J. and Nicholson, S. (2007). Commissioned technology brief for the American library Association’s Office of Information Technology Policy. Available Information Institute of Syracuse: Syracuse New York. http://iis.syr.edu/

https://secureservercdn.net/50.62.174.113/61c.5b7.myftpupload.com/rdlankes/Publications/Others/ParticiaptoryNetworks.pdf

Digital Reference Services and Centers at the United States Department of Education: Analysis and Recommendations

Digital Reference Services and Centers at the United States Department of Education: Analysis and Recommendations. Silverstein, J.L. and Lankes, R. David (1999). Commissioned research report to the U.S. Department of Education. Available: ERIC Clearinghouse on Information and Technology; Syracuse, NY.

https://secureservercdn.net/50.62.174.113/61c.5b7.myftpupload.com/rdlankes/Publications/Others/EdCenters.pdf