Category: pre-2003

“AskNSDL: A Revelatory Case?” 2002 NSDL All Projects Meeting, Washington, DC.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/AskNSDL-Services.pdf

“The Future of Reference” VRD 2002 Annual Conference, Chicago, IL.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/Future.pdf

“Impact and Opportunity of Digital Reference in Primary and Secondary Education” VRD 2002 Annual Conference, Chicago, IL.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/Education.pdf

“Introduction” VRD 2002 Annual Conference, Chicago, IL.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/IntroChart.pdf

“The Future of Reference” MINITEX Reference Symposium, Minneapolis, MN.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/MINITEX.pdf

“Virtual Think” Bibliocentre Libraries Meeting, Toronto, CA

Slides: https://davidlankes.org/rdlankes/Presentations/2002/VirtualThink.pdf

“Impact and Opportunity of Digital Reference in Primary and Secondary Education” Digital Reference Research Symposium, Cambridge, MA.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/k12.pdf

“Setting the Standards for Virtual Reference” National Library of Canada Forum on Digital Reference, Ottawa, Canada.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/NLC.pdf

“Introductory Thoughts: Charting the Course” RUSA/MARS Pre-Conference Keynote at the ALA Annual Conference, Atlanta, GA.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/IntroChart.pdf

“Setting the Standards in Digital Reference: Defining Quality and Performance Measures” RUSA/MARS Pre-Conference at the ALA Annual Conference, Atlanta, GA

Slides: /rdlankes/Presentations/2002/Standards.pdf