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R. David Lankes

Scholar | Speaker | Writer | Teacher | Advocate

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Posts

Posted on July 14, 2002

Integrating Expertise into the NSDL: Putting a Human Face on the Digital Library

Pomerantz, J., and Lankes, R. D. (2002, 14-18 July). Integrating Expertise into the NSDL: Putting a Human Face on the Digital Library. Poster presented at the Joint Conference on Digital Libraries, Portland, OR.

Posted on July 9, 2002March 3, 2016

Setting the Standards for Virtual Reference

“Setting the Standards for Virtual Reference” National Library of Canada Forum on Digital Reference, Ottawa, Canada.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/NLC.pdf

Posted on June 14, 2002March 3, 2016

Introductory Thoughts: Charting the Course

“Introductory Thoughts: Charting the Course” RUSA/MARS Pre-Conference Keynote at the ALA Annual Conference, Atlanta, GA.

Slides: https://davidlankes.org/rdlankes/Presentations/2002/IntroChart.pdf

Posted on June 14, 2002March 3, 2016

Setting the Standards in Digital Reference: Defining Quality and Performance Measures

“Setting the Standards in Digital Reference: Defining Quality and Performance Measures” RUSA/MARS Pre-Conference at the ALA Annual Conference, Atlanta, GA

Slides: /rdlankes/Presentations/2002/Standards.pdf

Posted on April 5, 2002March 3, 2016

Digital Reference Services

“Digital Reference Services” Pennsylvania Library District Library Centers Meeting, Hershey, PA.

Slides: /rdlankes/Presentations/2002/digRefSer.pdf

Posted on January 17, 2002

Intro and the Digital Reference Cloud plus Standards to Make it Work: Information about Standards and a Guide for Planning for a Digital Reference Service

“Intro and the Digital Reference Cloud plus Standards to Make it Work: Information about Standards and a Guide for Planning for a Digital Reference Service.” ACRL Pre-conference Workshop at ALA Midwinter, New Orleans, LA

Slides:

Posted on October 23, 2001July 12, 2021

Assessing the Provision of Networked Services: ERIC as an Example

Assessing the Provision of Networked Services: ERIC as an Example. Lankes, R. David (2001). In McClure, C. and Bertot, J.C. (Ed.), Evaluating Networked Information Services: Techniques, Policy and Issues. Information Today: Medford, NJ.

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Posted on October 23, 2001

Digital Reference at the U.S. Department of Education: Implications for Digital Reference Software Tools

Digital Reference at the U.S. Department of Education: Implications for Digital Reference Software Tools. Silverstein, J.L. and Pomerantz, J. and Lankes, R. David (2001). Commissioned research report to the U.S. Department of Education. Available: ERIC Clearinghouse on Information and Technology; Syracuse, NY.

Posted on October 22, 2001

Assessing Quality in Digital Reference Services

Assessing Quality in Digital Reference Services. Lankes , R. David, McClure, C., and Gross, M. (2001). In 2001 Proceedings of the 64st Annual Meeting (Vol. 38). The American Society for Information Science, Silver Spring, MD.

Posted on December 22, 2000July 12, 2021

Quality Standards for Digital Reference Consortia

“Quality Standards for Digital Reference Consortia.” Kasowitz, A., Bennett, B. & Lankes, R. D. (2000). 39(4) Reference and User Services Quarterly.

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