Taxonomies for Automated Question Triage in Digital Reference

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Taxonomies for Automated Question Triage in Digital Reference. Pomerantz, J., and Lankes, R. D. (2003). In C. C. Marshall, G. Henry and L. Delcambre (Eds.), Proceedings of the 2003 Joint Conference on Digital Libraries, May 27-31 2003, Rice University, Houston, TX (pp. 119-121). Washington DC: IEEE Computer Society.