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R. David Lankes

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The Future of Reference

09 Oct 2003 by rdlankes

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“The Future of Reference” Columbia University Libraries, New York, NY.

Slides: https://davidlankes.org/rdlankes/Presentations/2003/ColumbiaStaff.pdf

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Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View
Managing Data Collection for Real Time Reference: Lessons from the AskERIC Live! Experience

Related Sites

  • Expect More: Demanding Better Libraries For Today's Complex World
  • School of Library and Information Science
  • The Atlas of New Librarianship

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