Creating a Reference Future. Lankes, R. David, Abels, E., White, L., and Haque, S.. (Eds.). (2005). New York: Neal-Schuman Publishers.
Digital Reference Research: Fusing Research and Practice
“Digital Reference Research: Fusing Research and Practice.” Lankes, R. D. 44(4). Reference and User Services Quarterly.
DREW: Digital Reference Electronic Warehouse
Nicholson, S., and Lankes, R. D. (2005, 7-11 July). DREW: Digital Reference Electronic Warehouse. Poster presented at the Joint Conference on Digital Libraries, Denver, CO.
Reference Extract: Extending the Reach of Digital Reference through Collaborative Data Warehousing
Reference Extract: Extending the Reach of Digital Reference through Collaborative Data Warehousing. Lankes, R. D. and Nichoson, S. (2005). IEEE Technical Committee on Digital Libraries Bulletin 2(1).
http://www.ieee-tcdl.org/Bulletin/v2n1/nicholson/nicholson.html
The Digital Reference Research Agenda
The Virtual Reference Experience: Integrating Theory into Practice
The Virtual Reference Experience: Integrating Theory into Practice. Lankes, R. David, Janes, Joseph, Smith, Linda C., and Finneran, Christina M. (Eds.). (2004). New York: Neal-Schuman Publishers.
The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services
The Roles of Digital Reference in a Digital Library Environment
The Roles of Digital Reference in a Digital Library Environment, Lankes, R.D. (2004). In Zhan Furui (Ed), The Proceedings of Digital Library – Advance the Efficiency of Knowledge Utilization (pp. 262-274). Scientific and Technical Documents Publishing House, Beijing, China.
Digital Reference
“Digital Reference.” Lankes, R. David (2003). In Miriam Drake (Ed.), Encyclopedia of Library and Information Science (2nd Edition). New York: Marcel Dekker, Inc.
The Digital Reference Research Agenda
The Digital Reference Research Agenda. Lankes, R. David, Goodrum, A., and Nicholson, S. (Eds.). (2003). Publications In Librarianship, Association of College and Research Libraries; Chicago, IL.