Bullet Point: “Be Thankful for Librarians”

All too often librarians shy away from praise. Humility is a virtue, but let us today set that aside for a moment.

The world is a better place because of librarians. Throughout history – from Alexandria to medieval Spain to the streets of revolutionary America – librarians have stewarded their communities. Today librarians continue their mission to build knowledge and make the world a better place. In our academies, cities, businesses and schools, librarians are trusted partners and facilitators. There are few institutions that provide vital connective tissue across so many areas of society – libraries do.

It is not collections, nor buildings, nor computers that make a library. These are artifacts; outward manifestations of a mission. Librarians collect to care take society’s memory. They build buildings as a gathering place, the modern information watering hole. Librarians network computers to sew together minds across time and space. At the center is the librarian and his or her dedication to knowledge.

I am thankful for the safety net, the researcher, the dedicated guide. I am thankful for the community organizer, the activist, the dedicated teacher. Today, as every day, I am thankful for librarians.

I also ask that librarians not shy away from praise. Humility may be a virtue, but invisibility is not. Librarian are of service, not servants. All too often librarians hide behind the stacks – mask their light behind processes and metadata. It is time for librarians to follow the example of the warrior, the shifted, and free range librarians. It is time to lead and stand up. We must sing our own praises and remind our communities that they need us.

Have a happy Thanksgiving day.

Obligations and Opportunities

“Obligations and Opportunities” IMLS Grants to States Conference, Washington, DC

Abstract: A discussion of how library service should match how people build knowledge. It also discusses the obligation and power of libraries participating in their communities and society as a whole.
Slides: https://davidlankes.org/rdlankes/Presentations/2008/IMLSStates.pdf
Audio: https://davidlankes.org/rdlankes/pod/2008/IMLSStates.mp3
Video: http://ptbed.org/downloads/IMLSStates.mp4

Screencast:

Bullet Point: “The North Winning the Civil War Lead to the Modern Computer Revolution”

Today I have to retract an example I have used in several presentations. The retraction is personally an embarrassment, but I think also a great example of the power of conversation in learning.

In several presentations I have referred to James Burke, and attributed to him an example of how the North winning the US Civil War is related to the development of modern computers. The problem is, he didn’t actually say that (at least I can’t find where he said it), and, the example is wrong. It was the Union Army that had the advantage of more men in the battlefield (http://en.wikipedia.org/wiki/American_Civil_War, http://www.britannica.com/EBchecked/topic/19407/American-Civil-War). The problem is, I used an example and attribution from memory, and it looks like both memories were wrong. I am very sorry for that. It was a case of quickly adding an example, and then copying it from one presentation to another, and never going back and checking it. That is sloppy of me.

The reason I feel this episode demonstrates the power of conversation is in how I discovered this mistake. I gave a presentation in Boston yesterday where I used the Civil War example. Today, I got an email from someone in the audience who pointed out the error. This made me go back to find the original citation…or in this case, not find it. Aside from making it clear to me that I am not a professor of history, it also showed me the power and importance of conversation. I said something, someone else took up the conversation and through that process we came to an agreement. I learned (about history and relearned the importance of citing the source).

I have said several times in my presentations that I may well be wrong. It is my responsibility to try and get it right, and your responsibility to keep me honest. Just because a speaker is loud, doesn’t make him right. Our future is a collaborative conversation. It is the responsibility of all of us – speaker and audience, administration and staff, teacher and student – to educate and innovate. That only works if, when we hear something that is wrong or doesn’t make sense, we stand up and say so. Sure speaking out loud and in public is destined to lead to some embarrassing moments, but not speaking at all leads to irrelevance. That is a big part of doing these beyond the bullet points posts.

I am not proud of my mistake, but I am VERY proud of our profession for pointing it out.

By the way, I can’t leave without a pointer to Burke’s work. You can see just about the entirety of The Day the Universe Changed on YouTube these days. Here’s one to get you started:

The Times They are a-Changin’

“The Times They are a-Changin'” NMRLS Annual Meeting, North Andover, MA

Abstract: A discussion of how library service should match how people build knowledge. It also discusses the obligation and power of libraries participating in their communities and society as a whole.
Slides: https://davidlankes.org/rdlankes/Presentations/2008/BosAfter.pdf
Audio: https://davidlankes.org/rdlankes/pod/2008/BosAft.mp3
Video: http://ptbed.org/downloads/BosAfter.mp4

Screencast:

Conversations: 2 Grand Pianos on a Stage

“Conversations: 2 Grand Pianos on a Stage” Joint Metrowest and SEMLS Annual Council of Members, Ashland, MA.

Abstract: An integration of how the concepts of participatory librarianship integrate into real tools and changes.
Slides: https://davidlankes.org/rdlankes/Presentations/2008/BostonMorning.pdf
Audio: https://davidlankes.org/rdlankes/pod/2008/BosMorning.mp3
Video: http://ptbed.org/downloads/Boston-Record.mp4

Screencast:

OCLC, Syracuse University and University of Washington to help develop a new Web search experience based on expertise from librarians

DUBLIN, Ohio, USA, 7 November 2008—Researchers and developers from OCLC, the world’s largest library cooperative, and the information schools of Syracuse University and the University of Washington today announced their participation in a new international effort to explore the creation of a more credible Web search experience based on input from librarians around the globe. Called the “Reference Extract,” the planning phase of this project is funded through a $100,000 grant from the John D. and Catherine T. MacArthur Foundation.

“Sometimes, the simplest ideas are the most powerful,” said Dr. Mike Eisenberg, Dean Emeritus and Professor at the Information School of the University of Washington and a lead on the project. “The best search engines are great for basic search, but sometimes the Web site results lack credibility in terms of trust, accuracy and reliability. So, who can help? Librarians. If a librarian recommends a Web site, you can be pretty sure that it’s credible. RefEx will take hundreds of thousands of librarian recommendations and use them in a full-scale search engine.”

Reference Extract is envisioned as a Web search experience similar to those provided by the world’s most popular search engines. However, unlike other search engines, Reference Extract will be built for maximum credibility of search results by relying on the expertise of librarians. Users will enter a search term and receive results weighted toward sites most often used by librarians at institutions such as the Library of Congress, the University of Washington, the State Library of Maryland, and over 2,000 other libraries worldwide.

As part of the planning process, participants are reaching out to partners in libraries, technology organizations and research institutions. “The only way this will work is by making a project of an entire community,” said Dr. R. David Lankes, Director of the Information Institute of Syracuse and Associate Professor at Syracuse University’s School of Information Studies. “Web searchers get to tap into the incredible skill and knowledge of the library community, while librarians will be able to serve users on a whole new scale. This work follows on previous credibility work supported by the MacArthur Foundation, most notably the Credibility Commons (http://credibilitycommons.org/).”

“We look forward to working with Syracuse University and the University of Washington in developing this credibility focused search capability, which holds the promise of providing powerful new access to information based on professionally delivered library reference services,” said Jay Jordan, OCLC President and CEO. “We are grateful for support from the MacArthur Foundation in this planning phase, and we are hopeful that this effort will lay the necessary groundwork for implementing a large-scale, general user service.”

The Reference Extract project will hold a series of meetings and consultations over the coming months. The team is eager to build a business plan and technology architecture to benefit users and the library community alike. Those interested in providing input on the project and learning more can visit the project Web site at http://digref.org.

The John D. and Catherine T. MacArthur Foundation
The MacArthur Foundation supports creative people and effective institutions committed to building a more just, verdant, and peaceful world. In addition to selecting the MacArthur Fellows, the Foundation works to defend human rights, advance global conservation and security, make cities better places, and understand how technology is affecting children and society. More information is available at www.macfound.org.

The School of Information Studies at Syracuse University
The School of Information Studies is The Original Information School in the nation. It is a leading center for innovative programs in information policy, information behavior, information management, information systems, information technology and information services. The nationally ranked school (U.S. News and World Report) has professional degree programs at the undergraduate and master’s levels and a research degree at the doctoral level. The school offers its master’s programs in campus and distance learning formats. For more information, visit www.ischool.syr.edu/about/.

The University of Washington Information School
Each year, the world creates more than 161 exabytes of new information—enough to fill 2 billion 80GB iPods. So much information can be overwhelming. Rigorous study of the users and uses of information conducted at the UW Information School helps answer important questions. By tackling key social and technical problems in the information field, the UW iSchool has become an important link between users of information and designers of information systems, connecting society with the information it needs. For more information, visit www.ischool.washington.edu/.

About OCLC
Founded in 1967 and headquartered in Dublin, Ohio, OCLC is a nonprofit library service and research organization that has provided computer-based cataloging, reference, resource sharing, eContent, preservation, library management and Web services to 60,000 libraries in 112 countries and territories. OCLC and its member libraries worldwide have created and maintain WorldCat, the world’s richest online resource for finding library materials. For more information, visit www.oclc.org