“Managing Data Collection for Real Time Reference: Lessons from the AskERIC Live! Experience.” Belanger, Y.M., Lankes, R.D., and Shostack, P.L. (2003). 8(1/2). Internet Reference Services Quarterly.
The Future of Reference
“The Future of Reference” Columbia University Libraries, New York, NY.
Slides: https://davidlankes.org/rdlankes/Presentations/2003/ColumbiaStaff.pdf
Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View
“Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View.” Lankes, R. D., Gross, M. & McClure, C. (2003). 51(3). Library Trends
Can Librarians Afford the Cutting Edge?
“Can Librarians Afford the Cutting Edge?” Polaris Users Group, Syracuse, NY.
Slides: https://davidlankes.org/rdlankes/Presentations/2003/GISKeynote.pdf
Taxonomies for Automated Question Triage in Digital Reference
Taxonomies for Automated Question Triage in Digital Reference. Pomerantz, J., and Lankes, R. D. (2003). In C. C. Marshall, G. Henry and L. Delcambre (Eds.), Proceedings of the 2003 Joint Conference on Digital Libraries, May 27-31 2003, Rice University, Houston, TX (pp. 119-121). Washington DC: IEEE Computer Society.
Lankes’ second son born
The Lankes family is proud to announce the arrival of Andrew Richard Lankes, born May 21st, 2003. He was 8lbs and simply beautiful.
ERIC Under Fire
All ERIC Clearinghouses are in the final year of their 5-year contracts. The U.S. Department of Education has released a draft RFP (request for proposals) that outlines the scope of work for the ERIC system beginning January 2004. According to the draft, all Clearinghouses will be eliminated, and their indexing and abstracting functions will be centralized.
This Clearinghouse’s website, publications program, and user-support services will cease to exist, and the new contractor will launch a new website with a bibliographic and full-text database search engine.
You may view the draft RFP during a public-comment period that ends May 9, 2003, at: http://www.eps.gov/spg/ED/OCFO/CPO/Reference%2DNumber%2DERIC2003/listing.html
You may address comments to:
Jeff Halsted, Contract Specialist
E-mail: [email protected]
Telephone: (202) 708-8283
Fax: (202) 708-9817
U.S. Mail: U.S. Department of Education
Contracts and Purchasing Operations
Regional Office Building, Room 3069
7th and D Streets, SW
Washington, DC, 20202
Also, please contact your congress person asking them to preserve ERIC.
New Domain
Your old links and bookmarks will still work, but now an easy to remember domain name.
DavidLankes.org
and DavidLankes.com will now take you to my homepage.
From time to time I’ve moved my homepage to a faster server, or more convenient spot. I’ve done my best to redirect folks to the most current home and information, and these new domains should simplify the process even further. The new domains are the culmination of a lot of improvements I’ve been working on over the past month including:
New server…faster and with QuickTime Streaming
Dynamic web content…PHP and database back end
New search engine
New and growing links section for digital library and digital reference information
Keep tuning in for the latest news and new features. Thank you for your support.
Customer Service: Part of a Grand Tradition
“Customer Service: Part of a Grand Tradition” Pennsylvania State University Libraries, State College, PA.
Slides:
The Evolving Education Digital Library: Or Why the Plumbing Matters
“The Evolving Education Digital Library: Or Why the Plumbing Matters” Apple Education Leadership Institute, Key West, FL.
Slides: https://davidlankes.org/rdlankes/Presentations/2003/Apple.pdf