“Rocket Science is Easy” Urban Librarians Conference. Brooklyn, NY.
Abstract: There is a different between a complicated and a complex problems. Both are hard, but complicated problems deal with known approaches, variables, and parameters. Complex problems are full of unknowns, shifting parameters, and unanticipated connections. Getting a rocket to the moon? Complicated. Helping immigrants find their place in a community? Complex. Library science is complex as librarians must navigate the intricacies of knowledge and human behavior. This presentation presents the vital importance of librarians in the complex tasks of building communities.
Slides: Rocket Science is Easy