Research in Digital Reference

“Research in Digital Reference.” Virtual Refernece Desk Annual Conference

Abstract: Participate in a “town hall” meeting on research. After a brief update on selected issues, the speakers will solicit ideas for supporting an ongoing research effort to study and improve digital reference.
Slides: https://secureservercdn.net/50.62.174.113/61c.5b7.myftpupload.com/rdlankes/Presentations/2004/VRDResearch.pdf