Virtual Reference Service: From Competencies to Assessment. Lankes, R. David, Westbrook, L., Nicholson, S., Radford, M., Silverstein, J. (Eds.). (2007). New York: Neal-Schuman Pblishers.
Participatory Networks: The Library as Conversation
“Participatory Networks: The Library as Conversation” Lankes, R. David, Silverstein, J. L., Nicholson, S., Marshall, T. (2007) 12(4). Information Research. [Available at http://informationr.net/ir/12-4/colis/colis05.html]
Library Association 2.0
“Library Association 2.0.” Lankes, R. D. (September 2007). Searcher Magazine. Medford, NJ; Information today.
The Digital Reference Electronic Warehouse (DREW) Project: Creating the infrastructure for digital reference research through a multi-disciplinary knowledge base
Participatory Networks: The Library as Conversation
Participatory Networks: The Library as Conversation. Lankes, R. David, Silverstein, J. and Nicholson, S. (2007). Commissioned technology brief for the American library Association’s Office of Information Technology Policy.
Costing reference: Issues, approaches, and directions for research
“Costing reference: Issues, approaches, and directions for research.” Lankes, R. D., Gross, M., & McClure, C. R. (2006) 46(95/96). The Reference Librarian, pp.171-184
The Digital Reference Electronic Warehouse (DREW) Project: Creating the Infrastructure for Digital Reference Research through a Multi-Disciplinary Knowledge Base
The Digital Reference Electronic Warehouse (DREW) Project: Creating the Infrastructure for Digital Reference Research through a Multi-Disciplinary Knowledge Base, Nicholson, S. and Lankes, R. D. (2005). In Lankes, Abels, White, and Haque (Eds)., Creating a Reference Future. Neal-Schuman Publishers, Inc.
Creating a Reference Future
Creating a Reference Future. Lankes, R. David, Abels, E., White, L., and Haque, S.. (Eds.). (2005). New York: Neal-Schuman Publishers.
Digital Reference Research: Fusing Research and Practice
“Digital Reference Research: Fusing Research and Practice.” Lankes, R. D. 44(4). Reference and User Services Quarterly.
DREW: Digital Reference Electronic Warehouse
Nicholson, S., and Lankes, R. D. (2005, 7-11 July). DREW: Digital Reference Electronic Warehouse. Poster presented at the Joint Conference on Digital Libraries, Denver, CO.