Category Archives: Journal Article

The Digital Reference Research Agenda

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“The Digital Reference Research Agenda.” Lankes, R. D. (2004) 55(4). Journal of the American Society for Information Science and Technology https://davidlankes.org/rdlankes/Publications/Journals/jasisdr.pdf

The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services

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“The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services.” Pomerantz, J., Nicholson, S., Belanger, Y., & Lankes, R. D. (2004). 40(2), 347-363. Information Processing & Management. https://davidlankes.org/rdlankes/Publications/Journals/stateart.pdf

The Digital Reference Fallacy

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“The Digital Reference Fallacy.” Lankes, R. D. 79/80. co-published simultaneously as Digital Reference Services Bill Katz (Ed.) Hawthorn Press; New York. https://davidlankes.org/rdlankes/Publications/Journals/Fallacy.pdf