Slides available at: https://davidlankes.org/rdlankes/Presentations/2007InfoOnline.pdf
Discusses the need to shift libraries from artifacts to conversations.
3 Replies to ““The Changing Face of Service” Information Online 2007, Sydney, Australia.”
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Hi David,
I saw your presentation at Information Online on Tuesday, and was very impressed! It got me all fired up, and wanting to argue with many of my library colleagues about the way we (as an industry) target our services. Thanks for the argument fodder!
Dear Dr Lankes
Your blog is fantastic I fellow up your lectures, publocations, via http://t09.34d.myftpupload.com/rdlankes/
.I don’t forget your attention for sending book for me.Now,I am MLIS student and by studding your publications I am so eager to focuses my dissertation on virtual reference services in Iran. I am really love your blog.
David, I’m afraid I missed your presentation at Info Online. Fortunately some colleagues from our nearby public library service let me know that our website had been featured in your presentation.
It’s great to get positive feedback like this.
thanks very much,
Peta.