“Setting the Standards for Virtual Reference” National Library of Canada Forum on Digital Reference, Ottawa, Canada.
Slides: https://davidlankes.org/rdlankes/Presentations/2002/NLC.pdf
Scholar | Speaker | Writer | Teacher | Advocate
Scholar | Speaker | Writer | Teacher | Advocate
“Setting the Standards for Virtual Reference” National Library of Canada Forum on Digital Reference, Ottawa, Canada.
Slides: https://davidlankes.org/rdlankes/Presentations/2002/NLC.pdf