“Extending the Conversations at the Department of Justice” Lankes, R. David (1). Conversantshttp://conversants.syr.edu/2008/05/01/61/
“Virtual Reference to Participatory Librarianship: Expanding the Conversation” Lankes, R. David (forthcoming). ASIS&T Bulletin
“Participatory Networks: The Library as Conversation.” Lankes, R. David, Silverstein, J. L., Nicholson, S. 52(2). Information Technology and Libraries.
“Collecting Conversations in a Massive Scale World” Lankes, R. David (2008). Library Resources & Technical Services 52(2), 12-18./rdlankes/Publications/Journals/LRTS-RDL.pdf
“Credibility on the Internet: Shifting From Authority to Reliability” Lankes, R. David (2008). Journal of Documentation 64(5).https://secureservercdn.net/126.96.36.199/61c.5b7.myftpupload.com/rdlankes/Publications/Journals/credibilityontheinternet.pdf
Trusting the Internet: New Approaches to Credibility Tools. Lankes, R. David (Forthcoming). In MacArthur Digital Media Series, Volume on Credibility. MIT Press.https://secureservercdn.net/188.8.131.52/61c.5b7.myftpupload.com/rdlankes/Publications/Chapters/Credibility.pdf
The Lankes article on participatory librarianship and virtual reference was just published in the ASIS and T Bulletin at:
There are also some other great virtual reference articles.
Virtual Reference Service: From Competencies to Assessment. Lankes, R. David, Westbrook, L., Nicholson, S., Radford, M., Silverstein, J. (Eds.). (2007). New York: Neal-Schuman Pblishers.
“Participatory Networks: The Library as Conversation” Lankes, R. David, Silverstein, J. L., Nicholson, S., Marshall, T. (2007) 12(4). Information Research. [Available at http://informationr.net/ir/12-4/colis/colis05.html]https://secureservercdn.net/184.108.40.206/61c.5b7.myftpupload.com/rdlankes/Publications/Journals/COLISFinal-v7.pdf
“Library Association 2.0.” Lankes, R. D. (September 2007). Searcher Magazine. Medford, NJ; Information today.