The Virtual Reference Desk: Building Human Expertise into Information Systems. Lankes , R. David (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st Annual Meeting (Vol. 35). The American Society for Information Science, Silver Spring, MD.
AskA Services
“AskA Services” Lankes, R. David (1998) 1(3) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Real Time Messaging for Collaboration
“Real Time Messaging for Collaboration” Lankes, R. David (1998) 1(4) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Presenting a Good Image
“Presenting a Good Image” Lankes, R. David (1998) 1(5) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Build a World Wide Web Commerce Center
“Build a World Wide Web Commerce Center.” Lankes, R. David. (1997) Book Review. 7(4) Internet Research
Intranets
“Intranets” Lankes, R. David (1997) 1(1) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Web Authoring
“Web Authoring” Lankes, R. David (1997) 1(2) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Building the Virtual Reference Desk
“Building the Virtual Reference Desk.” Lankes, R. David (1997). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY.
Building the Virtual Reference Desk
Building the Virtual Reference Desk. Lankes, R. D. (1997). In Collis, B and Knezek, G. (Ed.), Teaching and learning in the digital age: Research into practice with telecommunications in educational settings (pp. 119-128). University of North Texas, Denton, TX: TCET.
Digital Reference on the Internet
“Digital Reference on the Internet.” Lankes (1997). 7(4) Internet Research. MCB University Press: West Yorkshire, England.