“AskA’s: Lesson Learned from K-12 Digital Reference Services.” Lankes, R. David (1999). 38(1) Reference & User Services Quarterly.
The Virtual Reference Desk: Supporting Education through a Network of Human Expertise
The Virtual Reference Desk: Supporting Education through a Network of Human Expertise. Wasik, Joann M., Lankes, R. David (1999) In Nixon, C. and Burmood, J. (Ed.), Internet Librarian 99: Proceedings of the Third Internet Librarian Conference. Information Today, Medford, NJ.
A Hyperfiction Continuum
“A Hyperfiction Continuum” Lankes, R. David (1998) 1(6) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Synthesis Tools 1
“Synthesis Tools 1” Lankes, R. David (1998) 2(2) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Virtual Reference Desk AskA Software: Decision Points and Scenarios
“Virtual Reference Desk AskA Software: Decision Points and Scenarios” Lankes, R. D. and Kasowitz, A. (1998). Paper presented to the ERIC Directors. Available: ERIC Clearinghouse on Information and Technology; Syracuse, NY.
The Virtual Reference Desk: Building a Network of Expertise for America’s Schools
“The Virtual Reference Desk: Building a Network of Expertise for America’s Schools.” Lankes, R. David (1998). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY. ED417728
Building and Maintaining Internet Information Services
Building and Maintaining Internet Information Services. Lankes, R. David (1998). Dissertation, Syracuse University.
https://davidlankes.org/rdlankes/Publications/Books/Dissertation.pdf
AskA Starter Kit: How to Build and Maintain Digital Reference Services
AskA Starter Kit: How to Build and Maintain Digital Reference Services. Lankes , R. David and Kasowitz , Abby S. (1998). Scarecrow Press, Lanham, MD.
https://davidlankes.org/rdlankes/Publications/Books/AskA.pdf
Building and Maintaining Internet Information Services: K-12 Digital Reference Services
Building and Maintaining Internet Information Services: K-12 Digital Reference Services. Lankes, R. David (1998). ERIC Clearinghouse on Information and Technology; Syracuse, NY.
Networked Information Discovery and Retrieval for Educational Materials on the Internet: Metadata Development, Deployment, and Evolution
Networked Information Discovery and Retrieval for Educational Materials on the Internet: Metadata Development, Deployment, and Evolution. Sutton , Stuart A., Lankes, R. David, Small , Ruth and Eisenberg , Michael (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st Annual Meeting (Vol. 35). The American Society for Information Science, Silver Spring, MD.