“Building an Education Infrastructure for Allied Health.” Lankes, R. D. & Bonner, H. (2003). 32(1).Journal of Allied Health
Managing Data Collection for Real Time Reference: Lessons from the AskERIC Live! Experience
“Managing Data Collection for Real Time Reference: Lessons from the AskERIC Live! Experience.” Belanger, Y.M., Lankes, R.D., and Shostack, P.L. (2003). 8(1/2). Internet Reference Services Quarterly.
Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View
“Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View.” Lankes, R. D., Gross, M. & McClure, C. (2003). 51(3). Library Trends
The Necessity of Real-Time: Fact and Fiction in Digital Reference Systems
Quality Standards for Digital Reference Consortia
“Quality Standards for Digital Reference Consortia.” Kasowitz, A., Bennett, B. & Lankes, R. D. (2000). 39(4) Reference and User Services Quarterly.
Digital Reference [Special issue]
Digital Reference [Special issue]. Lankes, R. D. (Ed.). (2000). 39(4) Reference and User Services Quarterly.
The birth cries of digital reference
The birth cries of digital reference [special section]. Lankes, R. David (Ed.). (2000). Reference and User Services Quarterly, 39(4), 352-390.
Developing a Mission for the National Education Network: The Challenge of Seamless Access
AskA’s: Lesson Learned from K-12 Digital Reference Services
“AskA’s: Lesson Learned from K-12 Digital Reference Services.” Lankes, R. David (1999). 38(1) Reference & User Services Quarterly.
Digital Reference on the Internet
“Digital Reference on the Internet.” Lankes (1997). 7(4) Internet Research. MCB University Press: West Yorkshire, England.