Category Archives: 2004

The Digital Reference Transition

0 Comment

“The Digital Reference Transition” University of Maryland Digital Dateline Lecture, College Park, MD. Abstract: An AskERIC case study and discussion of induction in libraries. Slides:

Costs and Benefits of Virtual Reference: Is it Worth It?

0 Comment

“Costs and Benefits of Virtual Reference: Is it Worth It?” Ontario Library Association’s Superconference, Toronto, ON Canada. Abstract: A discussion of the costs and benefits of digital reference. Slides:

Repackaging Librarianship

0 Comment

“Repackaging Librarianship” OCLC Symposium: The Reference Reality Check – A Practical Look at Rethinking Reference, San Diego, CA. Abstract: An introduction to librarians as knowledge organizations that must be facile in tools of the information age. Slides: