Registration (free) is now open for “Multilingual, Multinational: Best Practices in Cooperative Reference” where I will be presenting Reference Extract. You can register for it on this page:
Reference Extract at ALA
David Lankes will provide an overview of Reference Extract at the American Library Association’s Midwinter Conference in Denver. The session is part of OCLC’s best practice in virtual reference (a free session). The session will be Saturday January 24th from 1:30 to 3:30.
More details and sign up information will be posted as soon as they are available.
Technorati Tags: meetings
Reference Renaissance: the VRD Successor!
I am so excited. The reference movement that grew up around the VRD conferences has put together a new conference:
“The Reference Renaissance is sponsored by BCR (Bibliographical Center for Research) and RUSA (Reference and User Services Association, ALA). BCR’s dynamic President and CEO, Brenda Bailey-Hainer is chairing the conference committee. The committee is a group of vibrant library professionals who recognized the vacuum that was created when the Virtual Reference Desk (VRD) series of 7 conferences ended in 2005. The Reference Renaissance conference fully embraces and builds on the legacy of the expanded VRD mission to create a forum of LIS professionals, researchers, and students to explore all the facets of today’s reference service array, including traditional and virtual reference environments.”
Not that this group in any way needs my endorsement, but they certainly have it. The VRD years were an incredible time in my life, and (being bold) an incredible time in the evolution of reference. A movement grew up of talented practitioners and researchers out to change the world. In the intervening years, I have witnessed the folks in that movement keeping up the pace of innovation. So it is great to see a showcase for their work.
It is great to see our VRD legacy continue. Of course it will only continue if we actually show up. So go. Don’t only plan on going, put in a session (call for participation below). Reference is not dead, and the golden days of VRD were only the beginning if we put our travel and conference dollars to work. There is power in showing up, and there is power in place. In San Antonio I called upon the entire VRD community to join me in a mission. A mission to engage in our profession and improve it. Lately I have talked about the obligation of leadership and the important of innovation. Let us once again convene, plot and inspire. See you in Denver.
Call for Participation
A Reference Renaissance: Current and Future Trends
August 4-5, 2008
Denver, CO
Conference website: http://www.bcr.org/referencerenaissance
Sponsored by BCR (Bibliographical Center for Research) and
RUSA (Reference and User Services Association), an ALA Division
Rumors of the “death of reference” have been greatly exaggerated! Reference and information services now encompass not just traditional forms such as in-person point-of-service, telephone, and e-mail, but also Instant Messaging, Text Messaging (SMS), blogs, wikis, library pages on MySpace and Facebook, and virtual reference desks in Second Life.
A Reference Renaissance: Current and Future Trends conference will explore all aspects of reference service in a broad range of contexts, including libraries and information centers, in academic, public, school, corporate, and other special library environments. This two-day conference will incorporate the multitude of established, emerging, and merging types of reference service including both traditional and virtual reference. It presents an opportunity for all reference practitioners and scholars to explore the rapid growth and changing nature of reference, as an escalating array of information technologies blend with traditional reference service to create vibrant hybrids.
Our theme of a “Reference Renaissance” was taken from an editorial by Diane Zabel, in a recent issue of Reference and User Services Quarterly (winter 2007). Zabel wrote of a “resurgence of interest in reference” and that “reference is experiencing a regeneration, a reference renaissance.”
Submissions of papers, panels, and workshop proposals are welcomed that analyze issues, identify best practices, advance organizational and technological systems, propose standards, and/or suggest innovative approaches that will reveal as well as invent the future of reference in this exciting and unfolding landscape. The conference will be organized around the following interest tracks. Please note that the sub-bullets are intended to be suggested topics, not to be a comprehensive listing.
- Virtual Reference (including e-mail, chat, IM, SMS, Second Life, etc.)
- Interpersonal aspects of reference service across different types of service
- Comparison of VR modes
- Innovative Service Models (including face-to-face, outreach, and Web 2.0)
- Comparison of different modes (locations, configurations, etc.) of service delivery
- Social networking applications (such as blogs, wikis, Facebook, MySpace, etc.)
- Case studies in virtual outreach
- Satellite (or outpost) reference, roving reference
- Managing Reference Services
- Assessment/Evaluation (including guidelines and best practices, benchmarking performance, service quality, accuracy, effectiveness, and efficiency)
- Hiring, training and motivating staff in an era of rapid change (including performance issues)
- Marketing initiatives
- Approaches, Values, & Philosophy of Reference Services
- Reference as teaching
- How much help to give (e.g., homework, course assignments)
- Wild Card (including, but not limited to, controversial issues, comparisons, other innovative topics – be creative!)
- Sustainability and budgeting issues
- Reference consortia issues
- Software and hardware development
- Vendor (including demonstrations and workshops)
- Vendor software and hardware development
TYPES OF SUBMISSIONS:
- Papers (500 word abstracts): include reports and research studies on any aspect of reference, user studies, evaluation projects, innovative practical applications, theme papers, or theoretical developments. In addition, works in progress and student papers are invited. Submissions should include: 1) a cover sheet with the paper title, author(s), contact information and affiliations(s) for each author, conference track(s) and 2) a second page consisting of a 500 word abstract that summarizes the paper but does NOT show your name or any contact information. Papers will be refereed by the program committee.
- Panels: include proposals for 1.5 hour long sessions on topics such as reference innovations, implementation of new technology, evaluation projects, reports by practitioners on current initiatives, theme panels, and contrasting viewpoints on controversial or hot issues. Innovative formats are sought, especially those that encourage audience participation, such as: roundtable discussions, debates, forums, or case studies. Submissions should include: panel title, names, affiliations, and contact information for all participants (moderators, panelists, respondents, etc.), conference track(s), and a brief overview (250 words) of the issues, projects or viewpoints to be discussed. Panels will be refereed by the program committee.
- Workshops, Demonstrations, and Reports from the Field: include proposals for 30 minute sessions on working projects, new services, new approaches to reference instruction, or to developments-in-progress. These can be educational in nature. Submissions should include workshop of demonstration title, names and affiliations of all participants, contact information, conference track(s), and brief overview (250 words) of the session.
DEADLINES:
April 4, 2008 Deadline for All Submissions
May 5, 2008 Notification of Acceptance to Speakers
SUBMISSION INSTRUCTIONS:
Submissions should be sent in electronic format (as an e-mail attachment as a Word document or pdf) to Program Chair Marie L. Radford ([email protected]).
Information on conference registration and hotel reservations will be forthcoming on the
conference website at: www.bcr.org/referencerenaissance
Participatory Librarianship and Web 2.0 in the Curriculum
“Participatory Librarianship and Web 2.0 in the Curriculum” Presentation at the ALA/ALISE Meeting, Washington, DC.
Slides: https://davidlankes.org/rdlankes/Presentations/2008/ALISE.pdf
Details for ALA/ALISE Meeting January 9th
Participatory Librarianship
and Web 2.0 in the Curriculum
ALA’s Office for Information Technology Policy and ALISE
When: January 9, 2008, 9:00-11:00
Where: Room 108, Free Library of Philadelphia
Map Directions: http://tinyurl.com/3xa6pn
Thank you for agreeing to attend this meeting. Your input shall be invaluable not only to ALA’s Office for Information Technology Policy, but to your peers as well. We all wrestle with the fast pace of technological change in our research and curricula. Certainly the past two decades have challenged our schools to not only prepare librarians for a new practice environment, but to constantly place these technologies in the larger contexts of our field and society. New technologies, both the fads and the fundamental, have filled our traditional cores and electives to their breaking points. How can we decide what is durable in these new technologies? What is the proper balance between concepts and technology features? What is the overall concept of librarianship that allows us to define cutting edge, obsolete, and irrelevant? It is hoped that this meeting and the larger series of conversations taking place in LIS programs around the country, can bring some consensus to these questions.
The technology brief Participatory Networks: The Library as Conversation is a starting point for our discussion. It foreshadows a broad view of librarianship (limited to a technology lens for the brief) where librarians are not caretakers of collections, but facilitators of community conversations (in schools, cities, businesses, etc). How do we prepare the next generation of librarians to be true facilitators?
Many of us have already begun to wrestle with these issues. The point of this meeting is to share the important thinking and work you have done in your schools and libraries. I want to thank you again for agreeing to share. This meeting is not about a crisis, nor about any one technology. Rather it is part of an ongoing participatory process intent on defining the fundamental nature of libraries in a world of the ubiquitous network.
Agenda
- Welcome and Introductions
- Background on the Office for Information Technology Policy
- Overview of Participatory Librarianship and the Educational Implications
- Open Discussion of Participatory Librarianship and Web 2.0 in the Curriculum
- Wrap Up and Next Steps
Additional Materials
Participatory Networks: The Library as Conversation – OITP Technology Brief
Participatory Networks: The Library as Conversation – OITP Technology Brief Executive Overview
Additional Background materials, including video introductions, can be found on the Participatory Librarianship web site http://ptbed.org
Best Practices in Cooperative Reference: Reference and Social Networking
Going to Midwinter? This might be of interest:
Best Practices in Cooperative Reference: Reference and Social Networking
Saturday, January 12
1:30 – 3:30 PM
Hilton Salon A/B
Join us for a discussion of “Reference and Social Networking” with panelists Beth Evans (Brooklyn College), Stephen Francoeur (Baruch College) and David Lankes (Syracuse University).
Stephen Francoeur will explore how libraries are offering reference services via MySpace, Facebook, Twitter, and other social network sites and what the practical, legal, and theoretical implications are for answering questions in these environments.
Beth Evans will discuss how social networks such as MySpace provide the librarians at Brookyn College with opportunities to do virtual reference in unexpected ways in unexpected places. Whether it is answering a direct query, to pushing a snippet of unexpected, personalized, library instruction, to being a knowledgeable voice in the crowd, librarians can guide information seekers online who may have bypassed other methods of reaching their library or librarian.
Who said reference has to be one person, one librarian, one question? Can reference be a social activity? How can we truly put the user at the center of reference? How can we re-imagine reference as a learning activity where the reference librarian facilitates learning? David Lankes will focus on reference as a truly participatory process and how such a process can take advantage in the latest in web technologies.
Join us for this thought-provoking discussion!
Our panelists:
– Beth Evans is an associate professor and the electronic services specialist at the Brooklyn College Library. She has her MLS from Queens College of the City University of New York, an MA from Brown University and a BA from Brooklyn College, CUNY. She was named a Library Journal Mover and Shaker in 2007 for her work with the Brooklyn College Library on MySpace.
– Stephen Francoeur is an information services librarian and assistant professor at Baruch College. He regularly writes about reference issues on his blog, Digital Reference.
– R. David Lankes is director of the Information Institute of Syracuse, and an associate professor in Syracuse University’s School of Information Studies. He was creator of the Virtual Reference Desk Project and has done extensive research into virtual reference.
Please RSVP for these events to confirm your attendance: www.oclc.org/info/ala/
Lankes Appointed Chair of the ALISE Conference Juried Papers Committee
I’ve just been officially appointed Chair of the ALISE Conference Juried Papers Committee. This committee is responsible for jurying the papers presented at the 2009 conference. Don’t be surprised if the process involves some participatory concepts in the review and acceptance process.
For those interested, I need to nominate 5 additional members or the committee, and I know I’ll be looking for referees.
ALISE Meeting on Participatory Librarianship
ALA’s Office for Information Technology Policy and ALISE invite Library and Information Science Educators to a Meeting on Participatory Librarianship and Web 2.0 in the Curriculum.
January 9th, 2008 9-11 at the Free Library of Philadelphia
(just three blocks from the Sheraton Philadelphia City Center)
The library landscape is constantly in flux. New technologies, new practices, and new theories are the sign of an active field. However, these dynamic forces also lead to confusion and conflict. It also leads to a spate of new services and functions that are sometimes awkward to integrate into existing research, operations and curricula. In today’s world of Web 2.0, Library 2.0, social networks, blogs and wiki’s what concepts are durable and what is new that must be imparted to the next generation of professionals?
Thinking through this issue – its technological and professional implications and legislative and policy overlaps – is an example of the type of work conducted at the American Library Association’s (ALA’s) Washington Office. ALA’s Office for Information Technology Policy (OITP), a part of the Washington Office, and Syracuse University’s Information Institute of Syracuse have initiated a project to examine this issue under the rubric of participatory librarianship (http://ptbed.org). Simply put, participatory librarianship recasts library and library practice from the fundamental concept that knowledge is created through conversation. Since libraries are in the knowledge business they are, therefore, in the conversation business – in both the digital and physical worlds. Participatory librarians approach their work as facilitators of conversation. Be it in practice, policies, programs and/or tools, participatory librarians seek to enrich, capture, store and disseminate the conversations of their communities.
As part of this effort, project researchers are seeking input from library and information science (LIS) faculty and students on how participatory concepts can be integrated into curricula and to identify ongoing related research. The input of the LIS research and education community will be incorporated into a Participatory Library Starter Kit. This starter kit will present case studies from a wide variety of settings including: public, federal, and academic libraries; library vendors; and, of course, the LIS research and education community.
The session will describe the research, seek input, and provide some background information and tools from ALA’s Washington Office. It will provide an overview of participatory concepts and invite your input. Also described shall be the work of ALA’s Washington Office, share some of our policy materials and legislative information, and solicit your thoughts on which public policy issues deserve the highest priority.
Those interested in attending should contact: R. David Lankes, [email protected]
R. David Lankes
OITP Fellow and
Director, Information Institute of Syracuse
Alan S. Inouye
Director, ALA’s Office for Information Technology Policy
Participatory Paper Accepted for CoLIS 2007
Joanne Silverstein, Scott Nicholson, Todd Marshall and I have had a paper accepted to CoLIS entitled “Participatory networks: the library as conversation.”
Here’s more on the conference:
“Featuring the Future”
http://www.hb.se/colis/
will take place in Borås, Sweden,
August 13-16, in 2007,
and is organised by the Swedish School of Library and Information Science.
CoLIS is a series of international conferences for which the general aim is to provide a broad forum for the exploration and exchange of ideas in the field of library and information science (LIS). To be examined at CoLIS 6 are theoretical and empirical research trends in LIS, together with sociocultural and technical issues relating to our understanding of the various roles, natures, uses and associated relationships of information, information systems, information processes, and information networks. As in previous conferences in the series, this one, too, promotes an interdisciplinary approach to research.
The Participatory Librarianship Talking Tour 2007
Participatory librarianship and the whole “Library as Conversation” idea is certainly catching on. I’ve put together a list of presentations I’ve either given or are planned for 2007 at: http://iis.syr.edu/projects/PNOpen/2007Tour/
In case you’re curious, here’s what’s coming up:
“Participatory Librarianship” South Central Regional Library Council Library: Place Service or Both Series, Ithaca, NY March 16
“The Library as Conversation” The Regione Toscana- Servizi Bibliografici, Florence, Italy April 12
“Participatory Networks: The Library as Conversation” Amigos Member Conference, Dallas, TX. May 2
“Participatory Networks” Nylink Annual Conference, Saratoga Springs, NY. May 9
“Collecting Conversations in a Massive Scale World” ALCTS National Conference, Washington, D.C. June 22
“Future of Information Search and Retrieval” ALA Panel, Washington D.C. June 25