Conversations

Yesterday (a day late…sue me I got a new iPhone and had to play) we changed the Participatory Networks tech brief page to a participatory librarianship test bed site. It’s not very interactive…yet. Take a look and get involved. Below is the video introduction for the site posted on YouTube.

Has Dave Abandoned Virtual Reference?

I was asked several times at ALA this past week if I had abandoned virtual reference? Was virtual reference passe? Is it dying? Do I think “been there, done that?” In a word — no. I remain an advocate for virtual reference and there are still a few virtual reference related publication in the pipeline. I take some pride in seeing virtual reference deployed widely and seeing the whole field of reference coming out of the 50% rule doldrums and into some really innovative research and development. However, I am certainly not devoting as much of my research time to the topic.

This is for lots of reasons, not least of which is there is now an active community doing brilliant research in the area so I can focus on new implications and practices in librarianship. When I started writing about digital reference, it was a pretty lonely field. Now with folks like Marie Radford, Jeff Pomerantz, Lynn Connaway, and Lynn Westbrook (among many others) it is an active field. I feel like I can learn from them while I seek new implications of how expertise and human interactions fit into information systems. Couple this with real deployment and development from folks like Caleb Tucker-Raymond, Dynex/Sirsi, Tutor.com and there exists a real marketplace of ideas.

The reality is also that my current work in participatory librarianship is just the current place my overarching research has taken me. Starting with AskERIC on how you build a digital library that begot the Gateway to Educational Materials to deepen the investigation into how you organize digital library resources (and metadata and the like). It also begot (love that word) the Virtual Reference Desk into how people provide expertise online. All of this work lead up to the power of conversations… that is the primacy of context in sharing information and the necessity of discourse. This of course lead to my current work in participatory librarianship. In many ways, this is taking what I learned in virtual reference (including on digital reference knowledge bases) and projects it out to the library as a whole.

For those who remember the last VRD conference in San Francisco we rolled out Story Starters and OpenQA that used blogging as a social means of providing reference service. This work itself came from Reference Extract, a search engine based on reference citations. These projects came out of my work in credibility, that was an examination of how users can believe the information they get from reference or in general. Even my more theoretical focus in the participatory world comes from an attempt to better conceptually integrate reference and other functions of the library.

So have I abandoned reference? No. I want to take what we all learned in virtual reference and play it throughout the rest of the library world. Remember, at heart I’m a systems guy, meaning I always want to see how all of these pieces (reference, metadata, archives, etc.) fit together, and what can we get out of novel combinations.

So keep up the good work in virtual reference. Call me when you need me, I still consider myself one of you. I also invite you to be active in the new participatory library world.

Buckle Your Seat Belts

We are doing some rearranging/upgrading of our servers at the Institute tomorrow (Thursday June 28th). This includes the machine I host my site on (quartz…upgrading from a G5 Apple XServe to a Power Mac in case you care). Hopefully by the end of the day all will be back to normal. Just hold your breath.

“The Future of Information Retrieval” Panel Presentation ALA Annual Conference, Washington, DC.

Here are my slides from the panel. Here (and on my Podcast) is the audio of the entire panel.

Ron Miller, Director of Product Management, HW Wilson, hosts a panel of industry leaders including:
Mike Buschman, Program Manager, Windows Live Academic, Microsoft.
R. David Lankes, PhD, Director of the Information Institute of Syracuse, and Associate Professor, School of Information Studies, Syracuse University.
Marydee Ojala, Editor, ONLINE, and contributing feature and news writer to Information Today, Searcher, EContent, Computers in Libraries, among other publications.
Jay Datema, Technology Editor, Library Journal

The Future of Retrieval: Finding Conversations

“The Future of Retrieval: Finding Conversations” ALA Annual Conference, Washington, DC.

Abstract: Ron Miller, Director of Product Management, HW Wilson, hosts a panel of industry leaders including:
Mike Buschman, Program Manager, Windows Live Academic, Microsoft.
R. David Lankes, PhD, Director of the Information Institute of Syracuse, and Associate Professor, School of Information Studies, Syracuse University.
Marydee Ojala, Editor, ONLINE, and contributing feature and news writer to Information Today, Searcher, EContent, Computers in Libraries, among other publications.
Jay Datema, Technology Editor, Library Journal
Slides: https://davidlankes.org/rdlankes/Presentations/2007/futuresearch.pdf
Audio: https://davidlankes.org/rdlankes/pod/FutureMix.mp3