“The Virtual Reference Desk: Building a Network of Expertise for America’s Schools.” Lankes, R. David (1998). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY. ED417728
Building and Maintaining Internet Information Services
Building and Maintaining Internet Information Services. Lankes, R. David (1998). Dissertation, Syracuse University.
https://davidlankes.org/rdlankes/Publications/Books/Dissertation.pdf
AskA Starter Kit: How to Build and Maintain Digital Reference Services
AskA Starter Kit: How to Build and Maintain Digital Reference Services. Lankes , R. David and Kasowitz , Abby S. (1998). Scarecrow Press, Lanham, MD.
https://davidlankes.org/rdlankes/Publications/Books/AskA.pdf
Building and Maintaining Internet Information Services: K-12 Digital Reference Services
Building and Maintaining Internet Information Services: K-12 Digital Reference Services. Lankes, R. David (1998). ERIC Clearinghouse on Information and Technology; Syracuse, NY.
Networked Information Discovery and Retrieval for Educational Materials on the Internet: Metadata Development, Deployment, and Evolution
Networked Information Discovery and Retrieval for Educational Materials on the Internet: Metadata Development, Deployment, and Evolution. Sutton , Stuart A., Lankes, R. David, Small , Ruth and Eisenberg , Michael (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st Annual Meeting (Vol. 35). The American Society for Information Science, Silver Spring, MD.
The Virtual Reference Desk: Building Human Expertise into Information Systems
The Virtual Reference Desk: Building Human Expertise into Information Systems. Lankes , R. David (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st Annual Meeting (Vol. 35). The American Society for Information Science, Silver Spring, MD.
AskA Services
“AskA Services” Lankes, R. David (1998) 1(3) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Real Time Messaging for Collaboration
“Real Time Messaging for Collaboration” Lankes, R. David (1998) 1(4) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Presenting a Good Image
“Presenting a Good Image” Lankes, R. David (1998) 1(5) The Big6 Newsletter: Teaching Technology and Information Skills. Linworth Publishing, Inc. Worthington, OH. (invited article)
Build a World Wide Web Commerce Center
“Build a World Wide Web Commerce Center.” Lankes, R. David. (1997) Book Review. 7(4) Internet Research