“Reinventing Library Services and Librarians in the Digital Age” University of Pittsburgh Staff Development Participatory Librarianship: A Vital Conversation about Librarianship and its Future, Pittsburgh, PA.
Slides: https://davidlankes.org/rdlankes/Presentations/2011/Pitt-Library.pdf
Audio: https://davidlankes.org/rdlankes/pod/2011/PittLibrary.mp3
Screencast: