Beyond the Bullet Points: Expect More

It’s time for the end of the year post. You know the one filled with lists, lessons, and proposals for the future. I would not want to buck the system. So let’s start with some lists:

  • Rome
  • Florence
  • Salzburg
  • Visby
  • Stockholm
  • Munich

This is a list of international cities I visited as part of conferences and meetings this year. They were all spectacular. You know what I learned from this European Tour? Every country’s librarians think another country’s librarians are in better shape. In the U.S. we envy the support libraries in the Nordic countries get. The Italians envy how U.S. public libraries are integrated into the communities. I have talked with librarians in Africa, the UK, in Chile, and throughout the U.S. You know what I learned? The prosperity of your library has a lot less to do with where it is then who is in it.

In Kenya librarians pack libraries onto the backs of camels. In Egypt, the library of Alexandria became a beacon of liberty in the Arab Spring. Across Illinois librarians embraced entrepreneurship and transformation in towns like Eureka and DuPage and Joliet. I found innovation in Delaware, Vermont, and Dallas. I found amazing libraries in urban cores, and rural outposts. I have seen a suburban library take the idea of a newly graduated LIS student and turn itself into a Maker Space. What I learned from my travels? You create your own landscape.

Another list:

  • Mainstream Hack
  • Communist
  • Fascist
  • Radical
  • Militant, and
  • Lacks “self esteem as a librarian”

These are the names I’ve been called this year. The good news in 2011 was that my Atlas of New Librarianship was published. The better news was that the book did what I hoped – started conversations. Many of these conversations were thoughtful, intense, and fruitful. Some, however, were not.

A mentor of mine once said that questions are good. If you present something and it raises no questions, it means it wasn’t interesting enough to comment upon. This year I must have said something interesting. I’m not going to pretend that I didn’t take some of these comments personally. There was a lot of cursing in front of my computer. However, I learned to take a deep breath, and always respond to the substance of the comment, not the vitriol. I also learned that no name stings so keenly as the silence of mediocrity. I have a healthy respect for those who take the time to comment in public regardless of their position. I fear those who disagree, but remain silent. That is not how we move the field forward.

One of those names, however, takes some further comment. One commenter said that “Lankes’ deconstruction of the library profession to an inexplicit pottage of universalistic buzzwords is an indication of his lack of self-esteem as a librarian.” Now of all the criticism I have received in my life, lack of self-esteem is a new one.

The comment implies that by questioning and reimagining the profession that somehow I, and others, either dismiss the value of the profession, or “know not what librarianship is.” I like to think I know what it is, but I admit to being more focused on what it can become.

As Ranganathan enshrined in his 5th law “the library is a growing organism.” That is, to know what librarianship is today does not mean you know it tomorrow. It will change. eBooks and websites in our collections, digital reference and gaming in our services are today’s latest changes, but librarianship HAS ALWAYS evolved and changed. It is the defining aspect of a vital and relevant profession that it evolves and reforms itself.

The Oxford English Dictionary defines esteem as “respect and admiration.” I have an immense respect for the field and librarians. However, the lesson that I have taken away from this year, and that I will carry as a theme into the New Year is to expect more.

For far too long we have treated the innovators and leaders in our field as exceptional. While they are brilliant and brave, we can no longer treat them as the exceptions. We must see their work as the standard. Librarians who have raised their budgets in these economic times should not be treated as fortunate, or beyond the norm; we must see their example as the new normal. We must stop seeing those who create new technologies, or who raise the usage of our services as superhuman, and see them as the benchmark. No longer can we allow the mediocre of our field train the expectations of our communities. No longer can we simply talk about the future of our field among ourselves, sheltered from the withering criticism of the uninformed.

We must expect more of ourselves. We must stop talking about doing “more with less” and start talking about “doing better to get more.” We must expect all librarians, with degrees or without, with tenure or not, to lead and innovate. No more worker bees.

We must expect more of those whom we serve. They are not customers or consumers – they are members of our libraries with an ownership stake in our survival. They are not users that simply take and leave nothing behind….they are our collection – pour ultimate mission.

This is my resolution: expect more, of myself, of you, and of those whom we serve. So let’s give ourselves a huge pat on the back for making it through a very tough year, toast the New Year, and then get back to the work of making the world a better place.

Salzburg Curriculum Snippets and References

After the seminar in Salzburg, I included references to the curriculum and ideas on transformative social action in some of my presentations. I’ve compiled the snippets and links here:

Full Presentation: “Librarians as Change Agents” Video Webchat, U.S. Embassy in Rome, Rome, Italy.
https://davidlankes.org/rdlankes/blog/?p=1303

Full Presentation: “Expect More: Service is Proactive” CARLI Virtual Meeting, Webcast.
https://davidlankes.org/rdlankes/blog/?p=1289

Full Presentation: “Publisher of the Community: New Librarianship Unencumbered by Our Stacks” PLS President’s Program at the NYLA 2011 Annual Conference. Saratoga Springs, NY. https://davidlankes.org/rdlankes/blog/?p=1282

Salzburg Curriculum

This is a video walkthrough with some of my interpretations of the Salzburg curriculum for Librarians and Museum Professionals. More discussion and interpretation to come.

Salzburg Curriculum for Library and Museum Studies

On October 19th, 2011 a group of innovators from over 20 countries gathered in Salzburg, Austria to discuss “Libraries and Museums in an Era of Participatory Culture.” Through plenary panels and intensive break out group, the seminar fellows developed a series of challenges and recommendations.

One of those groups was charged with developing recommendations and challenges around skills needed by librarians and museum professionals in today’s connected and participatory world. This group ended up developing a joint library/museum curriculum.

While there will be a full report out of the session, I have already been talking about the curriculum and thought it would be useful to share it and discuss it here (with the permission of the participants). Over the next few days I will comment and expand on the curriculum from my perspective, but this post is intended to simply “get it out there” with little personal commentary so others can refer to it and add their own perspectives.

It is my hope that this post, the session report, and following commentaries will form the basis of a much more complete piece (article, book, or something else).

The following curriculum is meant to be comprehensive, and apply equally to librarians and museum professionals. It is also intended to inform formal methods of education (masters programs) as well as continuing education.

FRAMING:

The mission of librarians and museum professionals is to foster conversations that improve society through knowledge exchange & social action
Lifelong learning in & out of formal educational settings
These topics are equally applicable to librarians and museum professionals
These topics must be contextualized
The following values permeate these topics:

  • Openness & transparency
  • Self reflection
  • Collaboration
  • Service
  • Empathy & Respect
  • Continuous Learning/Striving for Excellence (which requires lifelong learning)
  • Creativity and imagination

CURRICULAR TOPICS:

  • Transformative Social Engagement
  • activism
  • social responsibility
  • critical social analysis
  • public programming – fitting to larger agenda
  • advocacy (organizing communities to action-political, policy)
  • sustainability of societal mission
  • conflict management
  • understanding community needs
  • Technology
    • crowdsourcing / outreach
    • ability to engage and evolve with technology
    • ability to impart tech to community across generation
    • creating and maintaining on effective virtual presence
  • Management for Participation (Professional Competencies)
    • institutional sustainability (funding, relevancy)
    • advocacy for institution
    • economics
    • ethics & values
    • sharing: benefits & barriers
    • collaborate within interdisciplinary teams
    • collaborate
    • assessment /analytics / impact
  • Asset management
    • preserve / safeguard
    • collect
    • organize
  • Cultural Skills
    • communication
    • intercultural: the ability to analyze and function in micro and macro cultures including age and gender
    • languages / terminology
    • support for multiple type of literacies
  • Knowledge / Learning / Innovation
    • constructed
    • improvisation or innovation
    • interpretation
    • dissemination
    • information seeking

    Lankes Elected to ALISE Board

    I have just been elected the Director for Special Interest Groups for the Association for Library and Information Science Education. Thanks to all those who voted for me, and my fellow “electees.”

    Beyond the Bullet Points: Political not Partisan

    Some folks have recently commented that in my presentations and writings I have a political agenda. They are right, but it is not what they think it is.

    I believe that librarians must be political. That is they must be aware of politics, aid their members in political pursuits, and actively participate in the political process. Now directors of libraries will see this as nothing new, but I believe that all librarians must be politically savvy. Why? Well, let’s start with my definition of politics: politics is the process by which a community allocates power and resources.

    Now the obvious link would be thinking about politics related directly to the library. That is funding, staffing, intellectual property, and the policies that shape how the library works. However, the political nature of librarians extends far beyond the library as an institution.

    If you seek to empower people, you are talking about how power is distributed throughout a community (the “power” has to come from somewhere). Take reading as an example: why do libraries care about reading? Is it because it entertains and distracts community members from how the community makes decision (i.e., reading is for consumption), or is it to enable the reader to participate within the community (i.e., reading as empowerment)? If you buy into the concept that libraries are enmeshed into the larger concept of democracy, then we are preparing people for democratic participation. That is preparing people to join the conversation of how they are governed…that is political. The same could be said of academic libraries educating students (we are preparing students to be part of a market, but also part of a society). While special libraries tend to focus on helping members participate in markets (industry), they are also preparing the corporation, or non-profit, or government to participate in governance (from lobbying, to shaping regulation).

    So libraries are political entities, and librarians are political creatures. This brings us to the real concern people raise about new librarianship -that I am somehow calling for librarians to pick sides. That is that I am either calling for librarians to rally against the tea party and begin a massive campaign of wealth redistribution. Or that I am calling for librarians to take over city hall and shape a community to our vision and definitions of good. The implication is that I am calling for librarian to declare themselves as democrats, or republicans – progressives or conservatives, etc. This leads to a very real concern that in doing so libraries and librarians would lose their status as honest brokers, and so lose their support by their communities. I actually agree.
    However, when I call for librarians to be political, I am not calling for them to partisan, that is picking winners and losers. If there is one thing that librarians understand, it is that the world is much more complex than that.

    Librarians see many sides of one issue. They may believe strongly in a given idea, but they are open to all ideas, and at least seek the merit in them (realizing they may find none). If librarians were to become partisan, they not only threaten their ability to serve and the communities trust, they would collapse ideas down to simple black and whites and not stay true to their professional ethos.

    Librarians need to engage in politics not to reinforce the divisions of us versus them and not to perpetuate all or nothing win or lose ideals. They must become engaged in politics to ease these divisions. Just as librarians facilitate knowledge creation with the individual, they must also facilitate conversations and knowledge across political ideology (I never said that would be easy). Just as we are trusted agents in the land of reading and job searches, so too must we be trusted agents in the land of power and political debate. Think of the Library of Congress’ Congressional Research Service, State Law Libraries, and agency libraries.

    Furthermore, rather than thinking of political involvement as some sort of debate at the national level, realize that political conversations occur at all levels of a community and society. From school boards, to governors, and from Wall Street to the kitchen table, librarians must bring their skills to democracy. Our job is not to win some partisan point, but to ensure the very conversation on how we govern ourselves (in the city, in the classroom, in the business) is fair, open, and informed. This conversation is the heart of democracy. Libraries need to be at the Occupy protests to ensure the power of the people, and the destruction of these libraries is either horrific ignorance, or the worst kind of cynical suppression.

    I have heard a lot of talk about the “American Dream” recently. On the radio, on TV, and throughout the political discourse there are questions being raised about is the American Dream dead. Certainly this is in part a reaction to the economic times and a lack of economic mobility. It is definitely due in large part of gridlock in Washington, and an increased polarization of the political debate in the media. However, I have heard all too often that politicians are to blame – when they are there at our behest. Just as a library is product of people (community, librarians, staff), so too is our government. It is the role of librarians to first remind our communities that every citizen is responsible for the performance of our government and that the best elected government is one that is elected in the light of knowledge. This is the difference between citizen and consumer. A citizen is a participant who does not simply vote and forget.

    The quest for dignity. the quest for prosperity, the quest for the American dream is neither kindled nor sustained in a mall. Freedom is not bought nor consumed. The quest for a better community and a better tomorrow requires the most fertile of grounds. Our dreams demand libraries and librarians. It is in the potent mix of ideas and reality – of the radical and the mundane – in the glow of both solitude and community – that we care take the dreams of a nation. Librarians are political because we all need to be political and join the debates of how power and resources are divided in this nation and indeed the world. Librarians, however, have a special responsibility to ensure that all participation is informed, nuanced, and ongoing.