Online Transcript

Richard Lankes: I’m going to put up slides now. We’ll do a short introduction in about 12 minutes, then I’ll open it up to the floor and monitor this discussion as well.

Peggy OKane MSL: Worked out well for us

cinzia iossa: for me too

Kimberly Silk: Kim is here 🙂

Richard Lankes 2: howdy!

Raymond Maxwell: Hello, all!

Wendy Newman: I can see and hear!

KathyDempsey: Hi, glad to be listening from home!

Kimberly Silk: Hooray!!

Kimberly Silk: hee hee!

Anthony Molaro: It would be great if stories (examples from the field) were interlaced throughout the text would be awesome

Kimberly Silk: Love love love Expect More. I give copies to chairs of library boards.

KathyDempsey: People who try to keep libraries in boxes — be they library folks or the public — Grrrrr.

Wendy Newman: So right, Kim and Kathy!

Kimberly Silk: wha?????

KathyDempsey: cataloging & organizing 🙁

Peggy OKane MSL: Can’t hear

Kimberly Silk: People at the microphone need to speak up, please

Peggy OKane MSL: can the speakers at the microphone be laouder and can they introduce themselves please?

KathyDempsey: I think the core of the “proof” problem is that librarians don’t know how to measure, then articulate, their value — esp in terms of #s.

Wendy Newman: Yes – They also need more than that – they need to be able to articulate this value within key strategic relationships with decision-makers that are characterized by credibility and trust.

Kimberly Silk: It’s all about identifying your stakeholders (students, faculty, researchers, the public, whoever), then determining what they value, then measuring activity to demonstrate value.

KathyDempsey: Right, Wendy– to articulate value in different terminology / styles that various audiences will understand. (chief among them, key decisionmakers)

KathyDempsey: Totally, Kim — but most lib leaders don’t know how.

Kimberly Silk: Kathy – we, more than anyone, are capable of learning how to do this!!

Wendy Newman: YES!

KathyDempsey: I know! Hence my years of frustration! ;->

Kimberly Silk: It’s a long road, agreed.

Kimberly Silk: 🙂

Kimberly Silk: Kathy – is one solution to teach how to measure impact in our grad programs? MBAs learn these skills – we can certainly teach them in LIS

KathyDempsey: YES!

Wendy Newman: Very few acadenics appear to be interested in this.

KathyDempsey: Last year I wrote a book chapter about how marketing courses should be a core in LIS curric. Sadly the book was cancelled. Looking to place elsewhere now. I think I made a pretty good case for it.

Kimberly Silk: Wendy – I agree. Which is why practitioners are so important. Adjuncts can provide a balance to the theory

Kimberly Silk: Kathy, I’m going to look for you on LinkedIn so we can connect.

KathyDempsey: Kim I was just gonna do the same!

Kimberly Silk: what if we put together a compendium of the unofficial MLS??

Wendy Newman: Kathy: so right re neded for marketing course.

Raymond Maxwell: had a great course in marketing for information centers at CUA. Would love to contribute to that chapter.

Kimberly Silk: Dave self-published Expect More, we could do the same. And maybe paper is old-school – maybe it’s online curriculum via podcasts, etc

KathyDempsey: Raymond — yay! Kim — yes. Papers, schmapers. I think much of the “old guard” is beyond this. Let’s propose in a way that newer libs want to learn.

Wendy Newman: Kathy: right – go straight past the gatekeepers.

Kimberly Silk: Raymond – I will connect to you via LinkedIn as well. I also know Wendy’s wonderful Advocacy MOOC is crucial as well

Raymond Maxwell: another key course for LIS curriculums is information architecture. But the name scares folks away. Should be mandatory imho.

Wendy Newman: Raymond: Agree!

Wendy Newman: Possible to get Dave’s attention re inability to hear the conversation at Midwinter?

Kimberly Silk: Wendy – I think he’s occupied moderating the in-person discussion. Meanwhile, we’re starting a revolution over here!!!!!

Kimberly Silk: DAVE!!!!!

Kimberly Silk: Fortunately, after today, Dave will have material from the in-person and online sessions, and will be able to make use of both

Peggy OKane MSL: I tweeted a couple of people I know are in the room to tell Dave

KathyDempsey: Wendy, no wonder your name was familiar. I signed up for your MOOC last week!

Raymond Maxwell: Let this revolution continue! A Luta continua, as Freire would say…

Kimberly Silk: Wendy’s MOOC is AMAZING. Hightly highly recommended

Wendy Newman: Welcoem aboard, Kathy! Wonderful to have you join us!

Kimberly Silk: I’d like to get buy-in from some kind of organization – ALA? Syracuse? UToronto? so that our unofficial MLS curriculum could get traction, and validity — but maybe that’s too complicated.

Raymond Maxwell: Wendy: is this the MOOC from Totonto?

Peggy OKane MSL: I stepped away did we lose all sound or is it my problem?

Kimberly Silk: sound is ok here

Wendy Newman: yes. Library Advocacy Unshushed. Ofered on edX platform, starting today!

Kimberly Silk: though we cannot hear the speakers

Raymond Maxwell: On it!

Kimberly Silk: The MOOC is hosted via EdX, but available internationally

Wendy Newman: Raymond: https://www.edx.org/course/library-advocacy-unshushed-university-torontox-la101x#.VKbxhnsa23N

KathyDempsey: Kim, getting buy-in from orgs is part of the problem, I think. It just moves sooooo slow… and is not “revolutionary.” But let’s talk more once this is over…

Kimberly Silk: Kathy – agreed.

Wendy Newman: yes – organizations are too slow. Need another route.

Wendy Newman: belief that librarians are surrogates for their communities is also part of the problem – re Dave’s current comment.

Kimberly Silk: Maybe it goes the other way — We create the “real world” curriculum, and it becomes so popular and necessary that we take over ALA….. 🙂

Wendy Newman: But that’s an organization

Wendy Newman: 🙂

KathyDempsey: Kim: Mwa ha ha ha!! *rubs hand together*

Kimberly Silk: Kathy – last summer, in response to the lack of research available to practitioners, I created this: http://libraryresearchnetwork.org/

Wendy Newman: Essential response to an isue of growing urgency and importance.

KathyDempsey: Kim: bookmarked

Raymond Maxwell: on a different subject, I got a lot of utility from The Art of the New Librarianship as a resource for papers in various LIS classes.

Kimberly Silk: cool

cinzia iossa: it is wonderful to listen that we need communication skills as normally in my library that’s not exactley approved : )

Wendy Newman: Yes – I use it all the time; it crosses so many boundaries.

Wendy Newman: Cinzia – we can all relate to that problem!

cinzia iossa: I need how to improve my communication skills in order to better match the need of my community (an istituional one)

KathyDempsey: cinzia — too common! trust me, marketing communication is essential.

KathyDempsey: for anyone interested in my website: www.LibrariesAreEssential.com

Wendy Newman: Kathy! It is a great site.

Kimberly Silk: bookmarked 🙂

KathyDempsey: 🙂

KathyDempsey: Well this was the best accidental conversation I’ve had a in while. Thanks all! We’ll talk more…

Kimberly Silk: excellent

Wendy Newman: Kathy, I want to add that I use your “accidental” book in my advocacy course at U of t.

KathyDempsey: Wow, great to hear, Wendy! Made my day.

Wendy Newman: Well, we’ve had our own cadre creation here!

Kimberly Silk: I’m looking for: The Art of the New Librarianship — is it a book?

Wendy Newman: I thought he meant Atlas.

Kimberly Silk: Who’s going to tell Dave we’ve created a parallel radical conversation here??

KathyDempsey: You are, Kim. ;-> And thanks, David — you rock as always!

Wendy Newman: Kim: is this also recorded?

Kimberly Silk: yes, we’re being recorded

Raymond Maxwell: my latest project is trying to tie library instruction to critical/radical pedagogy. My futile attempts are documented here: https://raymmaxx.wordpress.com/

Wendy Newman: Raymond: pedagogy cam up as a seriosu concern at the mid-January meeting at SImmons: envisioning our Infomration Future and how to Educate for it.

Kimberly Silk: Thanks, Raymond – will take a look

Wendy Newman: Raymond: http://gslis.simmons.edu/blogs/ourinformationfuture/

Wendy Newman: Will look at your site, too – was unaware of it. thank you!

Raymond Maxwell: thanks for all the links. bookmarking like crazy here in the mountains!

Wendy Newman: Really enjoyed this conversation, colleagues!

Kimberly Silk: This has been great.

Wendy Newman: Just thinking of the closing comment of Josh Hanagarne (World’s Strongest Librarian) at last year’s Computers in Libraries : what a great thing we do.

Raymond Maxwell: the chat made it all worthwhile. Thanks for being so welcoming!

Kimberly Silk: We have the best jobs in the world, no question

Wendy Newman: Lunch time? Wish we could just all go to the bar together!

Kimberly Silk: no kidding.

Kimberly Silk: Wendy, even us Torontonians are snowed in

Wendy Newman: Totally socked in here in Hamilton. Everything is closed.

Kimberly Silk: I know. I wish the TDSB had closed. But no……

cinzia iossa: thank you all from Rome, waiting for snow

Kimberly Silk: gosh I miss Rome.

Wendy Newman: Hello in Rome, Cinzia. I LOVE that city!

Kimberly Silk: Dave, are you there?

Wendy Newman: I think the next event is being set up in the same room!

Kimberly Silk: yep. I’m sure Dave will pick up his laptap and start carrying us away soon 🙂

Wendy Newman: So I’ll wait a few more minutes to see if he wants to chat.

Kimberly Silk: I’m going to take a copy of this chat, just in case

Wendy Newman: Thanks.

Kimberly Silk: ok, got it all.

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