Creating a Multi-Disciplinary Knowledge Base to Preserve Human Intermediation

Abstract: Presentation at the 6th Annual Virtual Reference Desk Conference. The goal of the DREW project is to create a warehouse for digital reference transactions to aid researchers in the exploration of digital reference. The first stage in this process is to determine the standard for the digital reference archive through a study of current services. The results of this study will be presented and the future of the DREW project will be explored.
Slides: https://davidlankes.org/rdlankes/Presentations/2004/drewvrd.pdf