“The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services.” Pomerantz, J., Nicholson, S., Belanger, Y., & Lankes, R. D. (2004). 40(2), 347-363. Information Processing & Management.
The Virtual Reference Experience
Well, it’s real! I got my copy yesterday. Click more for the cover. I think they did a much better job on this cover. Good work Neal-Schuman.
The Roles of Digital Reference in a Digital Library Environment
Digital reference has become a significant movement in the world of traditional libraries and, increasingly, in the digital library arena. This white paper seeks to provide a background in the digital reference movement, highlight current work and research in the area, and some examples of how digital reference can be integrated into digital libraries.
The Roles of Digital Reference in a Digital Library Environment
The Roles of Digital Reference in a Digital Library Environment, Lankes, R.D. (2004). In Zhan Furui (Ed), The Proceedings of Digital Library – Advance the Efficiency of Knowledge Utilization (pp. 262-274). Scientific and Technical Documents Publishing House, Beijing, China.
“Digital Reference Research: Fusing Research and Practice”
The article, entitled “Digital Reference Research: Fusing Research and Practice” presents the Digital Reference Research agenda developed as a result of a three-day symposium at Harvard University. It shows how the research agenda ties directly to digital reference and library practice and argues that research and practice must connect on a meaningful level in order to prevent unusable research and untestable practice.
Digital Reference
“Digital Reference.” Lankes, R. David (2003). In Miriam Drake (Ed.), Encyclopedia of Library and Information Science (2nd Edition). New York: Marcel Dekker, Inc.
The Digital Reference Research Agenda
The Digital Reference Research Agenda. Lankes, R. David, Goodrum, A., and Nicholson, S. (Eds.). (2003). Publications In Librarianship, Association of College and Research Libraries; Chicago, IL.