Lankes Named Next Director of Syracuse’s Library Science Program

From the Dean:

“I am very pleased to announce that Dave Lankes will be the next Director of our MLIS Program, beginning with a year of shadowing of current Director, Scott Nicholson. Dave, Scott, and I have been meeting recently and exploring some very exciting ideas for the program – which we will share shortly – so trust that the very positive trajectory of our MLIS Program will continue. Scott has had a wonderful tenure as Director, and we are extremely grateful for his excellent leadership. While we know he is a tough act to follow, Dave surely is the right person to take on the challenge.

Liz

Elizabeth D. Liddy | Dean & Trustee Professor| School of Information Studies
Syracuse University”

Email Problems

If you sent me email this week, and was wondering why I hadn’t responded, it turns out my email has been screwed up. It should be OK now, but you’ll have to resend.

In Memoriam: Donna Dinberg, Librarian, Reference Pioneer, and a Dear Friend

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On April 11, Donna Dinberg passed away after a fight with cancer. She will be greatly missed. I came to know Donna as a passionate advocate for reference and a key architect of the virtual reference movement. At every meeting Donna was there. She was particularly effective in ensuring that the next generation of reference would be truly international. She helped build CDRS. She helped build the Virtual Reference Desk project and conferences. Donna was a voice of sanity and innovation throughout her career.
Donna was an inspiration. No matter how bad her circumstances in work or life, she always remained an optimist. As a librarian she represented the best of us. She was very much my teacher and I will miss her voice and passion.

I believe that people live on in the words and deeds of those they have influenced. I commit that she will live on in me. She will live on in inspirational words. She will live on in actions in the face of inertia. I will remember Donna the best way I know how * taking from her example of solving problems and making a difference. Donna*s legacy, for me, shall be in teaching students to strive for excellence; in building systems that matter, and in seeing her smile, her humor, and her dedication in those around me.


From the Ottawa Citizen

DINBERG, Donna (Library and Archives Canada) Passed away peacefully at The Hospice at May Court surrounded by family members, at the age of 66, on Saturday, April 11, 2009. Daughter of H. Margaret (Madge) Dinberg (nee Malloch) and the late Dr. Maurice C. Dinberg of Oil City, Pennsylvania. Beloved wife of the late Joseph “Habao” Texidor. Loving mother of Edith “Liz” Fletcher of Chicago, Michelle Reynolds (Suzanne Perrenod) of New York City, Nicole Texidor of Victoria and Camille Octave (nee Texidor) (Lesly) and grandson Samuel Isaac of Montreal. She leaves behind her brothers Norman (Brenda) and Douglas (Carolyn) and her sister Janet D. Thompson (nee Dinberg). Fondly remembered by Aunt Billie , wife of the late N. Campbell “Cam” Malloch and Aunt Jean, wife of the late Ian G. Malloch. Remembered also by her cousins Michael Dinberg and Joni D. Goldblatt (Peter). Missed by her close friends, Franceen and Pierre Gaudet. Donna was a graduate of York University (B.A.) and McGill University (M.L.S.). Following her studies, she worked for the National Library of Canada and its successor organization, Library and Archives Canada, for more than 34 years. Donna was also Librarian for the Jewish Genealogical Society of Ottawa. A graveside service was held at the Jewish Community Cemetery, Osgoode, on Monday, April 13. A Memorial Service celebrating Donna’s life will be held on Friday, April 17 at 1:00 p.m. in the chapel, Hulse, Playfair & McGarry St. Laurent, 1200 Ogilvie Road (www.hpmc.ca/locations-st-laurent-chapel.cfm) ; 613-748-1200). In lieu of flowers, please consider in memoriam donations to The Hospice at May Court ( www.hospicemaycourt.com/donations.html ; 613-260-2906 ext. 222); the Canadian Cancer Society (convio.cancer.ca/site/PageServer?pagename=donations_can_home) or to the charity of your choice. The family expresses their sincere appreciation to the nurses and staff of The Hospice at May Court, and to Dr. Louise Coulombe, for their kindness and care. Gratitude also expressed to health care workers and other care providers.

Prof. R. David Lankes receives the 2009 Emerald Outstanding Paper Award

Emerald Group Publishing of the United Kingdom has selected Syracuse University School of Information Studies (iSchool) Associate Professor R. David Lankes’ paper, “Credibility on the Internet: Shifting from Authority to Reliability,” as a 2009 Outstanding Paper Award Winner.

Emerald is the world’s leading scholarly publisher in business and management, publishing more than 190 journals as well as serials and books, and had more than 20 million articles downloaded in 2008 alone. Emerald invites each of its journal’s editorial teams to nominate what they believe to be the most outstanding paper and three highly commended papers each year.

The editorial team of the Journal of Documentation, which published Lankes’ paper, selected his article for the award, dubbing it “one of the most impressive pieces of work the team has seen throughout 2008,” according to the announcement.

Emerald bases its decision on a list of criteria, including the contribution of new knowledge, structure and quality of the writing, rigor of analysis or argument, relevance, and timeliness or connected to the latest developments in the field.

His paper addresses how Internet users determine the credibility of information on web sites from a conceptual level and how that affects new online tools and services. He describes how and why people are dependent on the Internet for information, and also describes the progression of users shifting from analyzing the credibility of an online source to determining the reliability of sources.

Lankes will be recognized at the 2009 Literati Network Awards for Excellence ceremony.

Lankes is director of the Information Institute of Syracuse and a fellow of the American Library Association’s Office for Information Technology Policy. Lankes’ research focuses on education information and digital reference services. He has authored, co-authored or edited eight books, and written numerous book chapters and journal articles on the Internet and digital reference. He holds a bachelor of fine arts in multimedia design, a M.S. in telecommunications and network management, and a Ph.D. in information transfer from Syracuse University.

Reference Extract in under 4 minutes

If the long explanation of Reference Extract is, well, too long, here is some help. The first is a 3 minute video on the basic concept of the project:


Reference Extract: Concept from R. David Lankes on Vimeo.

The second is a fast overview of the project’s proposed architecture:


Reference Extract in 4 Minutes from R. David Lankes on Vimeo.

Please remember, we still need your letters of support.

And you wondered why it had been so long since I posted…just wait until next week.

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Remembering Bob Taylor

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Today Robert Taylor passed away. Bob has had an immense impact on the field of library and information science. He was the dean at Syracuse who transformed the library science program into the School of Information Studies. He is also the pioneer in the field of reference who really invented the serious examination of question negotiation in 1968 (still my favorite article ever). Bob also played an immense role in putting the user at the forefront of information systems with his Value-Added model. I still use his texts and articles to teach doctoral students.
I had the privilege of meeting Bob on several occasions and he was always generous and kind. If scholars stand on the shoulders of giants, he was my giant.

Do yourself a favor and read his articles and books:

Taylor, Robert S. (1968). Question-Negotiation and Information Seeking in Libraries. College & Research Libraries, 29, 178-194.

Taylor. Robert S. (1986). Value-Added Processes in Information Systems. Norwood, NJ: Ablex Publishing Corporation.

He could crystalize ideas without the burden of sounding self-important. He has an understated way of cramming in big ideas into all he wrote.

OCLC, Syracuse University and University of Washington to help develop a new Web search experience based on expertise from librarians

DUBLIN, Ohio, USA, 7 November 2008—Researchers and developers from OCLC, the world’s largest library cooperative, and the information schools of Syracuse University and the University of Washington today announced their participation in a new international effort to explore the creation of a more credible Web search experience based on input from librarians around the globe. Called the “Reference Extract,” the planning phase of this project is funded through a $100,000 grant from the John D. and Catherine T. MacArthur Foundation.

“Sometimes, the simplest ideas are the most powerful,” said Dr. Mike Eisenberg, Dean Emeritus and Professor at the Information School of the University of Washington and a lead on the project. “The best search engines are great for basic search, but sometimes the Web site results lack credibility in terms of trust, accuracy and reliability. So, who can help? Librarians. If a librarian recommends a Web site, you can be pretty sure that it’s credible. RefEx will take hundreds of thousands of librarian recommendations and use them in a full-scale search engine.”

Reference Extract is envisioned as a Web search experience similar to those provided by the world’s most popular search engines. However, unlike other search engines, Reference Extract will be built for maximum credibility of search results by relying on the expertise of librarians. Users will enter a search term and receive results weighted toward sites most often used by librarians at institutions such as the Library of Congress, the University of Washington, the State Library of Maryland, and over 2,000 other libraries worldwide.

As part of the planning process, participants are reaching out to partners in libraries, technology organizations and research institutions. “The only way this will work is by making a project of an entire community,” said Dr. R. David Lankes, Director of the Information Institute of Syracuse and Associate Professor at Syracuse University’s School of Information Studies. “Web searchers get to tap into the incredible skill and knowledge of the library community, while librarians will be able to serve users on a whole new scale. This work follows on previous credibility work supported by the MacArthur Foundation, most notably the Credibility Commons (http://credibilitycommons.org/).”

“We look forward to working with Syracuse University and the University of Washington in developing this credibility focused search capability, which holds the promise of providing powerful new access to information based on professionally delivered library reference services,” said Jay Jordan, OCLC President and CEO. “We are grateful for support from the MacArthur Foundation in this planning phase, and we are hopeful that this effort will lay the necessary groundwork for implementing a large-scale, general user service.”

The Reference Extract project will hold a series of meetings and consultations over the coming months. The team is eager to build a business plan and technology architecture to benefit users and the library community alike. Those interested in providing input on the project and learning more can visit the project Web site at http://digref.org.

The John D. and Catherine T. MacArthur Foundation
The MacArthur Foundation supports creative people and effective institutions committed to building a more just, verdant, and peaceful world. In addition to selecting the MacArthur Fellows, the Foundation works to defend human rights, advance global conservation and security, make cities better places, and understand how technology is affecting children and society. More information is available at www.macfound.org.

The School of Information Studies at Syracuse University
The School of Information Studies is The Original Information School in the nation. It is a leading center for innovative programs in information policy, information behavior, information management, information systems, information technology and information services. The nationally ranked school (U.S. News and World Report) has professional degree programs at the undergraduate and master’s levels and a research degree at the doctoral level. The school offers its master’s programs in campus and distance learning formats. For more information, visit www.ischool.syr.edu/about/.

The University of Washington Information School
Each year, the world creates more than 161 exabytes of new information—enough to fill 2 billion 80GB iPods. So much information can be overwhelming. Rigorous study of the users and uses of information conducted at the UW Information School helps answer important questions. By tackling key social and technical problems in the information field, the UW iSchool has become an important link between users of information and designers of information systems, connecting society with the information it needs. For more information, visit www.ischool.washington.edu/.

About OCLC
Founded in 1967 and headquartered in Dublin, Ohio, OCLC is a nonprofit library service and research organization that has provided computer-based cataloging, reference, resource sharing, eContent, preservation, library management and Web services to 60,000 libraries in 112 countries and territories. OCLC and its member libraries worldwide have created and maintain WorldCat, the world’s richest online resource for finding library materials. For more information, visit www.oclc.org

Reference Renaissance: CALL FOR PRINT PROCEEDINGS

CALL FOR PRINT PROCEEDINGS

?Creating a Reference Renaissance: Current & Future Trends (title tentative)?

Edited by Marie L. Radford & R. David Lankes
To be published in 2009 by: Neal-Schuman Publishers

?This book will include the best research papers and reports from the field which have originated in presentations from the Reference Renaissance: Current & Future Trends conference, held August 4-5, 2008 in Denver, CO (http://www.bcr.org/referencerenaissance/).

All conference presenters are invited to submit research papers and reports from the field which will be peer reviewed for selection by the book’s two editors (Radford and Lankes) with the help of a selection committee recruited from members of the conference program planning committee.

Contributed papers of two types are sought.

  1. Current Research in Reference. The first section of the print proceedings will be composed of chapters on recent research in reference. These will be drawn from the best of the submissions from the conference research papers and will be peer reviewed. Submissions for these chapters should be approximately 20-25 pages in length (12 pt type, double spaced) and should include the following:

    Abstract (250 words)
    Title
    Research Problem
    Significance of Problem
    Literature Review
    Method of Data Collection
    Method of Analysis
    Results
    Discussion of Results
    Implications for Practice
    Bibliography of Cited References
    Biographical sketches for each author (Approximately 300 words each)

  2. Current Reference Initiatives – Reports from the Field. The second section of the print proceedings will feature “Reports from the Field” that describe innovative approaches to traditional as well as virtual reference initiatives. Submissions for these chapters should be approximately 10-15 pages in length (12 pt type, double spaced) and should include the following:

    Title
    Abstract (250 words)
    Description of library context (e.g., type of library, users, any relevant history, etc.)
    Detailed description of reference initiative. Sufficient detail so that others can replicate the initiative at their institution if desired.
    Assessment of initiative (or planned assessment)
    Bibliography of Cited References, Websites & Publications that discuss similar initiatives.
    Biographical sketches for each author (Approximately 300 words each)

Paper Submission Instructions

All contributed papers for both types of chapters should include author(s) name, job title, institution, address, phone, fax, and e-mail address. Contributions should be in Word doc or docx format. Please indicate whether you are submitting a type 1 (Research Paper) or type 2 (Report from the Field) contribution. E-mail all submissions to: Marie L. Radford (mradford@scils.rutgers.edu).

?Deadlines

?Completed Papers Due: November 7, 2008?Notification of Acceptance (with suggested revisions): February 1, 2009
Final Revisions Due Back to Editors: March 15, 2009?Book to be published in 2009???

Lankes named to IMLS Task Force

David Lankes will serve as a member on a new Institute for Museum and Library Services task force on 21st Century Skills.

From the invitation:

The IMLS 21st Century Skills Task Force will play a key role in developing the strategic vision for 21st century skills and museums and libraries. Specifically, the task force will help guide a new report and a companion self-assessment tool, developed with the assistance of e-Luminate group, which will detail the need for 21st century skills in our society and the role of museums and public libraries in conveying these skills to their constituencies.

We are reaching out to key visionaries in the fields of museum and library services to ensure that our work reflects the best thinking available around these topics.

The task force’s charter is as follows:

1. Defining the Skills: The task force will help define the critical elements of 21st Century Skills specifically as they relate to the mission of libraries and museums.
2. Identifying Competencies and Aptitudes: The task force will help analyze and describe the elements of museums and libraries that deliver—or may be leveraged to deliver—21st century skills.
3. Articulating Key Strategies: The task force will explore and articulate the key opportunities that libraries and museums can pursue in promoting and integrating 21st century skills into services and programming.