“Building the Virtual Reference Desk.” Lankes, R. David (1997). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY.
Scholar | Speaker | Writer | Teacher | Advocate
Scholar | Speaker | Writer | Teacher | Advocate
“Building the Virtual Reference Desk.” Lankes, R. David (1997). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY.