Customer, Consumer, Users, and Other Mistakes

“Customer, Consumer, Users, and Other Mistakes” LIANZA Annual Conference 2015. Wellington, New Zealand.

Abstract: Librarians and the libraries they build are turning towards the communities they serve. Librarians have found renewed relevance and purpose in unleashing the knowledge and aspirations of the world’s towns, schools, universities, and businesses. However, this realignment can go too far – to a place where the values and unique contributions of librarianship get lost in a rush to meet every demand and fad. This talk will focus on the new compact libraries and their communities must forge for the benefit of both.

Slides: https://davidlankes.org/rdlankes/Presentations/2015/Lianza.pdf

Video: http://webcast.gigtv.com.au/Mediasite/Play/4d8a688879144bc49d19e6f3330d74f41d?catalog=69ebd641-e877-4b28-a35e-cc8efe83e3c1&playFrom=6614&autoStart=true

Libraries as Platforms of World Domination

“Libraries as Platforms of World Domination” ILEAD USA. Springfield, IL.

Abstract: Integrating the community into the collection is not a gimmick or a fad. Making community expertise a direct part of what the library offers – what the library is is not only possible, but essential. This session wraps in 9 states to work on the issue. Special thanks to Cheryl Gould for sharing her facilitation methods.
Twitter Stream: PDF
Audio: https://davidlankes.org/rdlankes/pod/2015/ILEADSummer.mp3

Screencast:

Libraries as Platforms of World Domination from R. David Lankes on Vimeo.